Name: Novotel Hamburg City Alster
Address: Luebecker Str. 3, Hamburg, 22087, DE
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.3

Hamburg HH

Check in 3:00 PM

Check out 12:00 PM

Step into a world of family fun and comfort at Novotel Hamburg City Alster, where every moment is designed to delight both kids and parents, a 5-minute drive from Miniatur Wunderland and 5 minutes from Elbe Philharmonic Hall. This spa hotel is 7 minutes drive to Hamburg Cruise Center and 9 minutes drive to St. Pauli Piers.

Kids stay happy thanks to complimentary high-speed WiFi, air conditioning, room service, in-room coffee & tea facilities, rainfall showerhead, a private bathroom with premium toiletries, daily housekeeping and a flat-screen TV, kid-friendly amenities and movie nights. Conveniences include a phone, bathrobes, a desk and an in-room safe.

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Property Details

Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Vegetarian breakfast available
Children eat free breakfast - 15
Biodegradable/compostable stirrers
No single-use plastic straws
No single-use plastic soda bottles
Number of meeting rooms - 7
No single-use plastic stirrers
Swimming nearby
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
Sailing nearby
No single-use plastic water bottles
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Tours/ticket assistance
Internet access - wireless
Eco-friendly toiletries
Vegetable garden
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Electric car charging station
Breakfast available (surcharge)
Laundry facilities
Elevator
Fitness facilities
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Covered parking
Organic food
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Vending machine
Meeting rooms
Change of bed sheets (on request)
Television in common areas
Change of towels (on request)
Garden
Full-service spa
Children's toys
Water-efficient showers only
Children's games
Luggage storage
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Spa services on site
Safe-deposit box at front desk
Sauna
Steam room
Self parking (surcharge)
Year Built - 2004
Number of buildings/towers - 1
Total number of rooms - 210
Number of floors - 5

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

This property provides breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for a reduced rate. Children age 16 and older are charged as adults.

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee. Children aged 15 and younger eat free breakfast.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Marienkrankenhaus - 0.5 km / 0.3 mi
Alster Lakes - 1.1 km / 0.7 mi
Mundsburg Center - 1.4 km / 0.9 mi
Moenckebergstrasse - 1.6 km / 1 mi
Hamburger Kunsthalle - 1.7 km / 1.1 mi
Markthalle Hamburg - 1.8 km / 1.1 mi
Inner Alster Lake - 2.1 km / 1.3 mi
Thalia-Theater - 2.2 km / 1.4 mi
CHOCOVERSUM - 2.2 km / 1.4 mi
Jungfernstieg - 2.4 km / 1.5 mi
Rathausmarket - 2.4 km / 1.5 mi
Rathaus Passage - 2.5 km / 1.5 mi
Hamburg City Hall - 2.5 km / 1.6 mi
Neuer Wall - 2.5 km / 1.6 mi
Alsterarkaden - 2.6 km / 1.6 mi
The preferred airport for Novotel Hamburg City Alster is Hamburg Airport (HAM) - 10.6 km / 6.6 mi

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

Property does not require health documentation at check-in
Professional property host/manager
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Contactless check-out is available
LGBTQIA+ friendly
Green Key (Foundation for Environmental Education)
No rollaway/extra beds available
Parking height restrictions apply
Cashless transactions are available
Essential workers only - NO
Property does not offer onsite COVID-19 testing

Pets

Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Fee for buffet breakfast: approximately EUR 27 per person
Covered self parking fee: EUR 27 per night (in/out privileges)
Pet fee: EUR 20 per pet, per night
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Luebecker Str. 3, Hamburg, HH 22087, Germany

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