Isla Matamba

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Other details

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily from 7:30 AM to 9:30 AM.

Featured amenities include a 24-hour front desk, laundry facilities, and coffee/tea in a common area.

Distances are displayed to the nearest 0.1 mile and kilometer.
Isla Grande Beach - 2 km / 1.3 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide a negative COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 5 and up, and the test must have been administered no more than 24 hours prior to check-in.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQ friendly
• No cribs (infant beds) available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 24 hours
• Minimum age for negative COVID-19 test result requirement: 5
• Cashless transactions are available
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• No elevators

Pets

• Pets allowed (no fees)
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
• A damage deposit of COP 1000000 will be collected before check-in.