With a stay at Resort Hotel Alex in Zermatt (Zermatt City Centre), you'll be steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt Visitor Center. This family-friendly hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt - Furi.

Stay in one of 85 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

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Property Details

Relax at the full-service spa, where you can enjoy massages and facials. You're sure to appreciate the convenience of ski-in/ski-out access at this hotel, which also features a health club and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Game viewing nearby
Babysitting or childcare (surcharge)
Conference space size (meters) - 200
Free wired internet
Free WiFi
Number of bars/lounges - 1
Downhill skiing nearby
Number of hot tubs - 1
Cross-country skiing nearby
Ski storage
Number of indoor pools - 1
Snowboarding nearby
Tours/ticket assistance
Sledding nearby
Free buffet breakfast
Free breakfast
Indoor tennis courts - 1
Ski equipment rental shops nearby
Ice skating nearby
Ski lessons available nearby
Ski-in/ski-out access
Daily
Turkish bath/Hammam
Laundry facilities
Elevator
Fitness facilities
Bicycle rentals on site
Snowshoeing nearby
Mountain biking nearby
Banquet hall
Vending machine
Meeting rooms
Spa treatment room(s)
Health club
Arcade/game room
Garden
Full-service spa
Tennis lessons on site
Ski passes available
Rock climbing nearby
Wheelchair accessible – no
Luggage storage
Billiards or pool table
Business center
Front desk (limited hours)
Playground on site
Number of restaurants - 1
Library
Racquetball/squash on site
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snack bar/deli
Sauna
Hiking/biking trails nearby
Steam room
Conference space
Terrace
Pool sun loungers
ATM/banking
Conference space size (feet) - 2153
Concierge services

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 6:30 AM - 11 PM. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at Alex Grill, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7 AM to 10:00 AM.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 2153 square feet (200 square meters) of space consisting of conference space and meeting rooms.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.2 km / 0.1 mi
Tour Monte Rosa - 0.3 km / 0.2 mi
Zermatt - Furi - 0.5 km / 0.3 mi
Furi Ski Area - 0.5 km / 0.3 mi
Furi - Riffelberg - 0.5 km / 0.3 mi
Matterhorn Museum - 0.5 km / 0.3 mi
St. Mauritius Church - 0.5 km / 0.3 mi
Mountaineers Cemetery - 0.5 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.7 km / 0.5 mi
Zermatt-Furi Gondola - 1.2 km / 0.7 mi
Forest Fun Park - 1.4 km / 0.9 mi
Sunnegga Ski Resort - 2.4 km / 1.5 mi
Sunnegga Paradise - Blauherd Cable Car - 2.7 km / 1.7 mi
Cervino - Sci Estivo - 2.9 km / 1.8 mi
The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Geneva International Airport (GVA) - 234.1 km / 145.5 mi
The preferred airport for Resort Hotel Alex is Geneva International Airport (GVA).

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Contactless check-in and contactless check-out are available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Other charges

Rollaway bed fee: CHF 155.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Bodmenstrasse 12, Zermatt, VS 3920, Switzerland

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Resort Hotel Alex