Kobe Bay Sheraton Hotel & Towers

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards; cash is not accepted
• This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy French cuisine at Kobe Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Dekapathos - 0.9 km / 0.5 mi
Hakutsuru Sake Brewery Museum - 3.3 km / 2 mi
Kobe University - 6.9 km / 4.3 mi
Hyogo Prefectural Museum of Art - 7.8 km / 4.9 mi
Kobe Ōji Zoo - 8.3 km / 5.2 mi
Ashiya Beach - 8.6 km / 5.3 mi
Nishinomiya Shell Museum - 8.7 km / 5.4 mi
Shinnishinomiya Yacht Harbor - 8.8 km / 5.5 mi
Otani Memorial Art Museum - 10.3 km / 6.4 mi
Kobe City Hall - 10.4 km / 6.5 mi
Shin-Kobe Ropeway - 10.4 km / 6.5 mi
Space 11 Darvish Museum - 10.5 km / 6.5 mi
Shin-Kobe Trail - 10.5 km / 6.5 mi
Sannomiya Shrine - 10.5 km / 6.5 mi
Higashi Yuenchi Park - 10.6 km / 6.6 mi
The nearest airports are:
Kobe Airport (UKB) - 17 km / 10.5 mi
Itami Airport (ITM) - 31.3 km / 19.4 mi
Kansai Intl. Airport (KIX) - 63.8 km / 39.7 mi
The preferred airport for Kobe Bay Sheraton Hotel & Towers is Kansai Intl. Airport (KIX).

• Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Parking height restrictions apply.
• Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Hotel policies

General

• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
• Parking height restrictions apply

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 7 years of age.
• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.