The Donna Portals
Enjoy hassle-free stays with a fully-stocked minibar, a private bathroom with premium toiletries, air conditioning, rainfall showerhead, relaxing in-room massage, a private balcony, complimentary high-speed WiFi and video games, thoughtful room features designed to suit every guest. Conveniences include a desk, bathrobes, a phone, an in-room safe and wheelchair-accessibility.
Property Details
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a sauna, a 24-hour fitness center, and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
- Tile flooring in public areas
- Proposal/romance packages available
- Grey water recycling system
- Thin carpet in public areas
- Babysitting or childcare (surcharge)
- Free parking nearby
- Parking (limited spaces)
- Area rugs in public areas
- Outdoor entertainment area
- Water sports equipment
- Swimming nearby
- Electric bicycle charging station
- Sailing nearby
- Free WiFi
- Bicycle parking available
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Bicycle tour information
- Wheelchair accessible parking
- Tours/ticket assistance
- All property's electricity comes from renewable sources
- Comprehensive food waste policy
- Energy-saving switches
- Eco-friendly toiletries
- At least 80% of all lighting comes from LEDs
- Recycling
- LED light bulbs
- Vegan menu options available
- Living plant wall
- No accessible shuttle
- Vegetarian menu options available
- Wheelchair-accessible on-site restaurant
- Multilingual staff
- Personal motor watercraft nearby
- Electric car charging station
- Number of accessible parking spaces - 1
- Breakfast available (surcharge)
- Marina nearby
- Laundry facilities
- Elevator
- Fitness facilities
- Double-glazing on all windows
- Sustainability/community reinvestment (10% revenue or more)
- Bicycle rentals on site
- Guest education on local ecosystems and culture
- Annual carbon offsets
- Public winery tours
- Organic food
- Private winery tours
- Showcase for local artists
- Banquet hall
- Humane animal treatment
- Wheelchair-accessible concierge desk
- Locally-owned & organized tours & activities
- Dock
- Street parking
- Express check-in
- Natural pool
- Wheelchair-accessible path to elevator
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Well-lit path to entrance
- Garden
- Stair-free path to entrance
- 24-hour fitness facilities
- Boat tours nearby
- Art gallery on site
- Water-efficient toilets only
- Private picnics
- Couples/private dining
- Water-efficient showers only
- Luggage storage
- Express check-out
- Porter/bellhop
- Canoeing nearby
- 24-hour front desk
- Housekeeping on request
- Terrace
- Pilates classes on site
- Concierge services
- Paddleboard on site
- Dry cleaning/laundry service
- Distance from property (meters) - 50
- Comprehensive recycling policy
- Bulk dispenser for toiletries
- Vegetarian breakfast available
- Pool umbrellas
- Number of meeting rooms - 2
- Designated smoking areas
- Fitness classes on site
- Distance from property (ft) - 164
- Golf lessons available nearby
- Turkish bath/Hammam
- Wheelchair accessible (may have limitations)
- Casino nearby
- Fishing nearby
- Covered parking
- Food and water bowls
- Health or beauty spa nearby
- Meeting rooms
- Change of bed sheets (on request)
- Windsurfing nearby
- Spa treatment room(s)
- Change of towels (on request)
- Full-service spa
- Yoga classes/instruction on site
- Elevator door width (inches) - 31
- Telescope
- Elevator door width (centimeters) - 80
- Lifeguard on site
- Number of restaurants - 1
- Outdoor seasonal pool
- Spa services on site
- Safe-deposit box at front desk
- Snorkeling nearby
- Sauna
- Hiking/biking trails nearby
- Steam room
- Kayaking nearby
- Valet parking (surcharge)
- Pool sun loungers
- Year Built - 2017
- Number of buildings/towers - 2
- Total number of rooms - 64
- Number of floors - 11
Check-in
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. This property enforces a smart-casual dress code at all restaurants, which includes long trousers for men. Shorts, swimsuits, sleeveless clothing, flip-flops are not permitted and closed shoes are required. This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
- Guests must contact this property in advance to reserve onsite parking
- This property accepts credit cards and cash
- This property uses a grey water recycling system
- Safety features at this property include a smoke detector
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Other details
Enjoy a meal at Astir, or stay in and take advantage of the hotel's 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 8:00 AM to 11 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events. Limited parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Puerto Portals Marina - 1.6 km / 1 mi
Illetas Beach - 1.8 km / 1.1 mi
Ses Illetas Beach - 2 km / 1.3 mi
Real Golf Bendinat - 2.9 km / 1.8 mi
Platja de Calanova - 3.3 km / 2.1 mi
Platja de Son Caliu - 3.4 km / 2.1 mi
Cala Mayor Beach - 4 km / 2.5 mi
Palma Nova Beach - 4.5 km / 2.8 mi
Marivent Palace - 4.6 km / 2.8 mi
Pilar and Joan Miro Foundation in Mallorca - 4.8 km / 3 mi
Katmandu Park - 6.3 km / 3.9 mi
Mallorca Casino - 7.2 km / 4.5 mi
Porto Pi Centro Comercial - 7.3 km / 4.6 mi
Port of Palma de Mallorca - 7.8 km / 4.9 mi
San Carlos Castle - 8 km / 5 mi
The nearest major airport is Palma de Mallorca Airport (PMI) - 23.2 km / 14.4 mi
- Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- The seasonal pool will be open from March to October.
- Pool access available from 10:00 AM to 7:00 PM.
- Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- The property is professionally cleaned.
Hotel policies
General
- Professional property host/manager
- No rollaway/extra beds available
- On bay
- Property uses a professional cleaning service
Pets
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Pets allowed
Resort fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
- A tax is imposed by the city: From 1 May - 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.
Other charges
- Fee for cooked-to-order breakfast: approximately EUR 38 for adults and EUR 18 for children
- Covered valet parking fee: EUR 35 per night
- Pet fee: EUR 45 per pet, per night
- Service animals are exempt from fees