Serhs Natal Grand Hotel & Resort
Make yourself at home in one of the 395 individually decorated guestrooms, featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Property Details
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and a waterslide. Additional features at this Art Deco resort include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
- Dry cleaning/laundry service
- Gift shops or newsstand
- Shopping on site
- Front entrance ramp
- Pool umbrellas
- Free WiFi
- Number of bars/lounges - 3
- Number of poolside bars - 1
- Number of hot tubs - 1
- Designated smoking areas
- Number of outdoor pools - 3
- Braille or raised signage
- Number of indoor pools - 1
- Wheelchair accessible parking
- Tours/ticket assistance
- Fitness classes on site
- Accessible shuttle
- Wheelchair-accessible lounge
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Multilingual staff
- Wheelchairs available on site
- Number of accessible parking spaces - 10
- Wheelchair-accessible meeting spaces/business center
- Number of coffee shops/cafes - 1
- Laundry facilities
- Children's club (free)
- Elevator
- Fitness facilities
- Wheelchair accessible (may have limitations)
- Banquet hall
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Wheelchair-accessible path to elevator
- Meeting rooms
- Pool access ramp on site
- Wheelchair-accessible spa
- Wheelchair-accessible registration desk
- Wheelchair-accessible fitness center
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Spa treatment room(s)
- Health club
- Arcade/game room
- Well-lit path to entrance
- Garden
- Stair-free path to entrance
- Full-service spa
- Beach towels
- Volleyball on site
- Registration desk height (centimeters) - 73
- Elevator door width (inches) - 13
- Registration desk height (inches) - 28
- Elevator door width (centimeters) - 32
- Luggage storage
- Business center
- 24-hour front desk
- Playground on site
- Number of restaurants - 6
- Spa services on site
- Safe-deposit box at front desk
- Snack bar/deli
- Sauna
- Children's pool
- Steam room
- Free beach cabanas
- Free self parking
- Waterslide
- Free pool cabanas
- Terrace
- Beach sun loungers
- Computer station
- Hair salon
- Pool sun loungers
- Wheelchair accessible path of travel
Check-in
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher, a smoke detector, and a security system
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property's half board rates include breakfast and buffet dinner. The full board rates include breakfast, buffet lunch, and buffet dinner. Drinks are not included with either meal plan.
Other details
All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite at Potiguar, one of the resort's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Distances are displayed to the nearest 0.1 mile and kilometer.
Dunes Park - 0.1 km / 0.1 mi
Natal Convention Center - 0.8 km / 0.5 mi
Craft Fair of Ponta Negra - 1.8 km / 1.1 mi
Praia Shopping - 1.8 km / 1.1 mi
Artesanato Potiguar Shops - 1.9 km / 1.2 mi
Artesanato Villarte Shops - 2.1 km / 1.3 mi
Artesanato Shopping Mall - 2.2 km / 1.4 mi
Dunnas Shopping Mall - 2.3 km / 1.4 mi
Seaway Shopping Mall - 2.8 km / 1.8 mi
Morro do Careca - 3.4 km / 2.1 mi
Neópolis Shopping Mall - 3.5 km / 2.2 mi
Ponta Negra Beach - 3.8 km / 2.3 mi
Frasqueirao Stadium - 4.1 km / 2.6 mi
Cidade Jardim Shopping Mall - 4.8 km / 3 mi
Mae Luiza Lighthouse - 7.2 km / 4.5 mi
The preferred airport for Serhs Natal Grand Hotel & Resort is Natal (NAT-Governador Aluizio Alves Intl.) - 47.8 km / 29.7 mi
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
- Contactless check-in and contactless check-out are available.
Hotel policies
General
- Professional property host/manager
- Contactless check-out is available
- No rollaway/extra beds available
- Contactless check-in is available
Pets
- Pets not allowed