Step into a world of family fun and comfort at Aussen Alster Hotel, where every moment is designed to delight both kids and parents, you'll be within a 5-minute drive of Miniatur Wunderland and Elbe Philharmonic Hall. This boutique hotel is 6 minutes drive to Hamburg Cruise Center and 8 minutes drive to Reeperbahn.

Kids stay happy thanks to streaming services, premium bedding, daily housekeeping, a private bathroom with premium toiletries, cable & satellite channels, complimentary high-speed WiFi, in-room coffee & tea facilities and room service, kid-friendly amenities and movie nights. Conveniences include bathrobes and a desk.

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Property Details

Be sure to enjoy recreational amenities including a sauna and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Distance from property (meters) - 60
Lot hours - 24 hours
Food and water bowls
Babysitting or childcare (surcharge)
Parking (limited spaces)
Street parking
Number of meeting rooms - 1
Television in common areas
Sailing nearby
Free WiFi
Number of bars/lounges - 1
Designated smoking areas
Garden
Tours/ticket assistance
Fireplace in lobby
Wheelchair accessible – no
No accessible shuttle
Distance from property (ft) - 197
Luggage storage
Express check-out
Multilingual staff
Front desk (limited hours)
Breakfast available (surcharge)
Number of restaurants - 1
Safe-deposit box at front desk
Sauna
Laundry facilities
Hiking/biking trails nearby
Kayaking nearby
Offsite parking reservations required
Terrace
Hair salon
Bicycle rentals on site
Concierge services
Number of buildings/towers - 1
Total number of rooms - 27
Number of floors - 3

Check-in

Check-in is from 3:00 PM until 10:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 6 AM - 10:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Enjoy Italian cuisine at Delicioso Tapas Bar, a restaurant where you can take in the garden view and dine alfresco. Or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include express check-out, dry cleaning/laundry services, and multilingual staff. Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Alster Lakes - 0.2 km / 0.2 mi
Hamburger Kunsthalle - 0.9 km / 0.6 mi
Inner Alster Lake - 1 km / 0.6 mi
Moenckebergstrasse - 1.1 km / 0.7 mi
Markthalle Hamburg - 1.4 km / 0.9 mi
Thalia-Theater - 1.5 km / 0.9 mi
Jungfernstieg - 1.5 km / 0.9 mi
Marienkrankenhaus - 1.6 km / 1 mi
Neuer Wall - 1.6 km / 1 mi
Casino Esplanade - 1.7 km / 1.1 mi
Alsterarkaden - 1.7 km / 1.1 mi
Rathausmarket - 1.7 km / 1.1 mi
Rathaus Passage - 1.7 km / 1.1 mi
Hamburg City Hall - 1.7 km / 1.1 mi
CHOCOVERSUM - 1.8 km / 1.1 mi
The preferred airport for Aussen Alster Hotel is Hamburg Airport (HAM) - 10.4 km / 6.5 mi

Parking height restrictions apply.
Contactless check-in and contactless check-out are available.

Hotel policies

General

Professional property host/manager
Contactless check-out is available
Parking height restrictions apply
Contactless check-in is available
Essential workers only - NO
No elevators

Pets

Only dogs and cats are allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets allowed

Other charges

Fee for buffet breakfast: approximately EUR 19.5 for adults and EUR 10 for children
Nearby parking fee: EUR 19 per night(197 ft away; open 24 hours)
Pet fee: EUR 18 per pet, per night
Service animals are exempt from fees
Early check-in fee: EUR 30 (subject to availability)
Late check-out fee: EUR 30 (subject to availability)
Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Schmilinskystr. 11, Hamburg, HH 20099, Germany

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