Shangri-La Guangzhou

Check-in

Check-in is from 2:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in. Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards; cash is not accepted
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• The listed child breakfast fee applies to guests age 11 and younger.

Other details

Enjoy Asian cuisine at SE Asia Kitchen & Bar, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with your favorite drink at the bar/lounge or the poolside bar.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Guangzhou? This hotel has 24111 square feet (2240 square meters) of space consisting of a conference center and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Pazhou Ferry Terminal - 0.5 km / 0.3 mi
Canton Fair Complex - 1.6 km / 1 mi
Pazhou Pagoda - 1.9 km / 1.2 mi
Redtory Art and Design Factory - 2.5 km / 1.5 mi
Tianhe Park - 3.2 km / 2 mi
Guangdong Museum - 4.6 km / 2.9 mi
Jinan University - 4.7 km / 2.9 mi
Canton Tower - 5.1 km / 3.2 mi
Zhujiang Park - 5.1 km / 3.2 mi
Guangdong Overseas Chinese Museum - 6.7 km / 4.2 mi
Sun Yat-sen University - 7 km / 4.3 mi
Guangzhou Library - 7.3 km / 4.5 mi
OneLink Walk - 7.5 km / 4.6 mi
South China Agricultural University - 7.5 km / 4.7 mi
South China University of Technology - 7.9 km / 4.9 mi
The nearest airports are:
Foshan (FUO-Shadi) - 39 km / 24.2 mi
Baiyun International Airport (CAN) - 54.3 km / 33.7 mi
The preferred airport for Shangri-La Guangzhou is Baiyun International Airport (CAN).

• The seasonal pool will be open from April to November.
• Pool access available from 6:00 AM to 9:00 PM.
• Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• A car is not required for transportation to and from this property.
• Parking height restrictions apply.
• Contactless check-in and contactless check-out are available.
• At check-in, guests must provide a negative COVID-19 test result.
• The negative COVID-19 test result requirement applies to all guests aged 1 and up, and the test must have been administered no more than 48 hours prior to check-in.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 48 hours
• Minimum age for negative COVID-19 test result requirement: 1
• Parking height restrictions apply
• Contactless check-in is available
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Pets not allowed