Hakone Kowakien TEN-YU

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve access to the public bathing facility
• This property accepts credit cards and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

• Meals at this property for children ages 3-6 are served from a designated children’s menu. Surcharges may apply.

Other details

Enjoy a satisfying meal at Geihinkan(Steak) serving guests of Hakone Kowakien TEN-YU. Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Okada Museum of Art - 0.3 km / 0.2 mi
Hakone Kowakien Yunessun - 0.3 km / 0.2 mi
Chisuji Falls - 0.8 km / 0.5 mi
Hakone Open Air Museum - 1.3 km / 0.8 mi
Hakone Museum of Art - 1.9 km / 1.2 mi
Hakone Gora Park - 1.9 km / 1.2 mi
Sengokuhara Onsen - 2.4 km / 1.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.7 km / 1.7 mi
Ōwakudani - 2.9 km / 1.8 mi
Pola Museum of Art - 4.1 km / 2.5 mi
Hakone Ropeway - 4.2 km / 2.6 mi
Hakone Yunohana Golf Course - 4.7 km / 2.9 mi
Buddhist Stoneworks at Motohakone - 5.3 km / 3.3 mi
Hakone Venetian Glass Museum - 6.3 km / 3.9 mi
Lalique Museum Hakone - 6.7 km / 4.2 mi
The nearest airports are:
Haneda Airport (HND) - 95.1 km / 59.1 mi
Narita Intl. Airport (NRT) - 166.1 km / 103.2 mi

• Hot springs access available from 5:00 AM to midnight.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the ryokan prior to arrival, using the contact information on the booking confirmation.
• One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Cashless payment methods are available for all transactions.
• Guests with tattoos are not able to use the onsite public bathing facilities.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• LGBTQ friendly
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• No rollaway/extra beds available
• Cashless transactions are available

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.