The Umbrella House

Check-in

Check-in is from 2:00 PM until 6:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 8 AM - 6:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. The front desk is staffed during limited hours. Guests are recommended to download the property's WhatsApp mobile app before check-in. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Long-term renters welcome
• Safety features at this property include a fire extinguisher and a first aid kit

Other details

Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Big C Market Kamala - 0.5 km / 0.3 mi
Tsunami Memorial - 0.6 km / 0.4 mi
Kamala Beach - 0.6 km / 0.4 mi
Laem Singh Beach - 2.9 km / 1.8 mi
Surin Beach - 4.2 km / 2.6 mi
Pansea Beach - 5.4 km / 3.4 mi
Bang Tao Beach - 5.9 km / 3.7 mi
Kalim Beach - 6.3 km / 3.9 mi
Patong Beach - 6.9 km / 4.3 mi
Bang-Tao Night Market - 7.6 km / 4.7 mi
Nurul Islam Mosque - 7.6 km / 4.7 mi
Royal Paradise Night Market - 8.4 km / 5.2 mi
Porto de Phuket - 8.6 km / 5.3 mi
Boat Avenue Mall Phuket - 8.6 km / 5.3 mi
Paradise Complex - 8.6 km / 5.3 mi
The preferred airport for The Umbrella House is Phuket Intl. Airport (HKT) - 25.5 km / 15.8 mi

• Pool access available from 10 AM to 6:30 PM.
• One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• No pets and no service animals are allowed at this property.
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 14 days prior to check-in.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• LGBTQ friendly
• Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
• Minimum age for negative COVID-19 test result requirement: 18
• COVID-19 vaccine must have been received a minimum number of days before check-in: 14
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 18
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result
• No cribs (infant beds) available
• No rollaway/extra beds available
• No elevators

Pets

• Service animals not allowed
• Pets not allowed