Palace Downtown

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. Check-in is 2 PM on December 31 to avoid temporary road closures.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has 18299 square feet (1700 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Souk al Bahar - 0.2 km / 0.1 mi
Dubai Mall - 0.5 km / 0.3 mi
KidZania - 0.8 km / 0.5 mi
Dubai Fountain - 0.8 km / 0.5 mi
Dubai Ice Rink - 0.9 km / 0.5 mi
Dubai Opera - 1.4 km / 0.8 mi
Dubai Aquarium & Underwater Zoo - 1.4 km / 0.8 mi
Dubai Water Canal - 1.4 km / 0.9 mi
Burj Khalifa - 1.6 km / 1 mi
Emaar Square - 1.8 km / 1.1 mi
Coca-Cola Arena - 3 km / 1.9 mi
City Walk - 3.3 km / 2 mi
Dubai Water Canal Waterfall - 3.6 km / 2.2 mi
Safa Park - 3.7 km / 2.3 mi
Museum of the Future - 4.2 km / 2.6 mi
The nearest airports are:
Dubai Intl. Airport (DXB) - 15.4 km / 9.5 mi
Sharjah (SHJ-Sharjah Intl.) - 40.1 km / 24.9 mi
Al Maktoum Intl. Airport (DWC) - 52.3 km / 32.5 mi
The preferred airport for Palace Downtown is Dubai Intl. Airport (DXB).

• Pool access available from 7:00 AM to 7:00 PM.
• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Contactless check-in is available

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: AED 500 per night
• A tax is imposed by the city: AED 20.00 per accommodation, per night
A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.