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Hotel Fenix Gran Meliá - The Leading Hotels of the World

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Madrid Madrid
Check in 3:00 PM
Check out 12:00 PM
Surrender to tranquility the moment you step into Hotel Fenix Gran Meliá - The Leading Hotels of the World, where relaxation is an art form, you'll be within a 15-minute walk of U.S. Embassy and Gran Via. This luxury hotel is 3 minutes drive to Prado Museum and 6 minutes drive to El Retiro Park.

Make yourself at home in one of the 188 guestrooms featuring minibars and plasma televisions. Your bed comes with down comforters and premium bedding. Satellite programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and rainfall showerheads.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).

  • Dry cleaning/laundry service
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Proposal/romance packages available
  • Reception hall
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • Express check-in
  • Fully fenced
  • Number of meeting rooms - 6
  • Conference space size (meters) - 600
  • Free WiFi
  • Number of bars/lounges - 1
  • Spa treatment room(s)
  • Health club
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Wedding services
  • Full-service spa
  • Area shuttle (surcharge)
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Recycling
  • LED light bulbs
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Multilingual staff
  • 24-hour front desk
  • Electric car charging station
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Smoke-free property
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Coffee/tea in common areas
  • Laundry facilities
  • Elevator
  • Self parking (surcharge)
  • Conference space
  • Fitness facilities
  • Terrace
  • Conference space size (feet) - 6458
  • 24-hour business center
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight.

Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability). This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
  • This property accepts credit cards; cash is not accepted
  • This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Madrid? This hotel has 6458 square feet (600 square meters) of space consisting of conference space and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo de la Castellana - 0.1 km / 0.1 mi
Golden Mile - 0.1 km / 0.1 mi
Plaza de Colon - 0.2 km / 0.1 mi
Madrid Wax Museum - 0.3 km / 0.2 mi
El Corte Inglés - 0.3 km / 0.2 mi
ABC Serrano - 0.6 km / 0.4 mi
Puerta de Alcalá - 0.9 km / 0.5 mi
Paseo del Prado - 0.9 km / 0.6 mi
Calle de Alcalá - 0.9 km / 0.6 mi
Plaza de Cibeles - 0.9 km / 0.6 mi
U.S. Embassy - 1.1 km / 0.7 mi
Plaza de Chueca - 1.1 km / 0.7 mi
Gran Via - 1.2 km / 0.8 mi
Círculo de Bellas Artes - 1.3 km / 0.8 mi
Thyssen-Bornemisza National Museum - 1.3 km / 0.8 mi
The preferred airport for Hotel Fenix Gran Meliá - The Leading Hotels of the World is Adolfo Suarez Madrid-Barajas Airport (MAD) - 13.5 km / 8.4 mi

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Stay Safe with Meliá (Meliá)
  • LGBTQ friendly
  • EarthCheck

Pets

  • Maximum number of pets per room 2
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Only dogs are allowed
  • Pets allowed

Other charges

  • Fee for buffet breakfast: approximately EUR 40 per person
  • Airport shuttle fee: EUR 105 per vehicle (one way)
  • Self parking fee: EUR 40.00 per day
  • Pet fee: EUR 80 per pet, per stay
  • Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Hermosilla 2, Madrid, Madrid 28001, Spain
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Free WiFi
Number of restaurants - 1
Number of bars/lounges - 1