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1800 244 400 INTL. +61 3 8827 0770
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Universal Hotel Neptuno - Adults Only

Universal Hotel Neptuno - Adults Only

Palma de Mallorca Mallorca
Check in 3:00 PM
Check out 11:00 AM
Embrace the ultimate seaside escape at Universal Hotel Neptuno - Adults Only, where golden sands meet five-star comfort, a 1-minute drive from Playa de Palma and 6 minutes from El Arenal Beach. This beach hotel is 30 minutes drive to Plaza Espana and 35 minutes drive to Plaza Mayor de Palma.

Make yourself at home in one of the 100 air-conditioned rooms featuring espresso makers and flat-screen televisions. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

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Property Details

Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area. Guests can catch a ride on the shuttle (surcharge), which operates within 30 meters.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • Vegetarian breakfast available
  • Free parking nearby
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Pool umbrellas
  • No single-use plastic soda bottles
  • Number of meeting rooms - 1
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Bicycle parking available
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Number of indoor pools - 1
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • All property's electricity comes from renewable sources
  • Airport transportation (surcharge)
  • Energy-saving switches
  • Wheelchair-accessible lounge
  • Vegetarian menu options available
  • Multilingual staff
  • Secured bicycle storage
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Double-glazing on all windows
  • Bicycle rentals on site
  • Guest education on local ecosystems and culture
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Humane animal treatment
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Area shuttle (surcharge)
  • Water-efficient toilets only
  • Luggage storage
  • Bus station shuttle (surcharge)
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Number of restaurants - 1
  • Outdoor seasonal pool
  • Golfing nearby
  • Smoke-free property
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Terrace
  • Pool sun loungers
  • 24-hour business center
  • Concierge services

Check-in

Check-in is from 3:00 PM until 2:00 AM.

Front desk staff will greet guests on arrival.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available

Other details

Satisfy your appetite with Mediterranean cuisine at PM1114, a beachfront restaurant, or grab snacks at the coffee shop/cafe. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 8 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle and a bus station shuttle are provided for an additional charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Playa de Palma - 0.2 km / 0.1 mi
El Arenal Beach - 1.4 km / 0.9 mi
Port of El Arenal - 2 km / 1.3 mi
Aqualand El Arenal - 2.4 km / 1.5 mi
Platja de Can Pastilla - 3.5 km / 2.1 mi
Platja d'Or - 3.8 km / 2.4 mi
San Antonio de la Playa Marina - 4.1 km / 2.6 mi
Cala Estancia - 4.2 km / 2.6 mi
Circuito Mallorca - 6.8 km / 4.2 mi
FAN Mallorca Shopping - 7.7 km / 4.8 mi
Maioris Golf Club - 8.9 km / 5.5 mi
Cala Gamba - 9.1 km / 5.7 mi
Hospital Sant Joan de Déu Palma de Mallorca - 9.1 km / 5.7 mi
Playa Ciudad Jardín - 9.2 km / 5.7 mi
Golf Son Antem - Mallorca - 10.8 km / 6.7 mi
The nearest major airport is Palma de Mallorca Airport (PMI) - 7 km / 4.3 mi

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The seasonal pool will be open from April 14 to October 31.
  • Guests under 16 years old are not permitted at this adults-only property.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately EUR 15 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Calle Llaut 34, Palma de Mallorca, Mallorca 7600, Spain
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