Comfort Aparthotel Carcassonne

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

The front desk is open during the following times:

• Monday - Friday: 8:00 AM - 12:30 PM

• Monday - Friday: 1:30 PM - 7:00 PM

• Saturday - Sunday: 8:30 AM - 2:30 PM

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation. The front office is open on Saturday and Sunday 8:30 AM-2:30 PM and 1:30 PM-6:00 PM. The front office hours vary according to the seasons.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, ANCV Chèques-vacances, and cash
• Onsite parties or group events are strictly prohibited
• Long-term renters welcome
• This property uses eco-friendly cleaning products
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Grab a bite from the snack bar/deli serving guests of Comfort Aparthotel Carcassonne. Continental breakfasts are served on weekdays from 7 AM to 10:00 AM and on weekends from 8 AM to 11:00 AM for a fee.

Featured amenities include express check-out, multilingual staff, and luggage storage. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Canal du Midi - 1.7 km / 1.1 mi
Saint-Jean Locks - 1.8 km / 1.1 mi
Parc du Père Noël - 1.9 km / 1.2 mi
Musée du Blason - Vitrail - 1.9 km / 1.2 mi
Canal du Midi Harbor Master's Office - 1.9 km / 1.2 mi
St. Vincent Church - 2.2 km / 1.4 mi
Place Carnot - 2.3 km / 1.4 mi
Auditorium - Ancienne Chapelle des Jesuites - 2.3 km / 1.4 mi
Theatre Jean-Alary - 2.4 km / 1.5 mi
Maison des Memoires - 2.4 km / 1.5 mi
Museum of Fine Arts - 2.4 km / 1.5 mi
Raymond Chesa Leisure Park - 2.6 km / 1.6 mi
Pont-Neuf de Carcassonne - 2.7 km / 1.7 mi
Centre de Congrès Le Dôme - 2.8 km / 1.7 mi
Old Bridge - 2.8 km / 1.7 mi
The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 7.3 km / 4.5 mi
Castres (DCM-Mazamet) - 55.5 km / 34.5 mi
Blagnac Airport (TLS) - 106.3 km / 66 mi

• Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• The seasonal pool will be open from May 01 to September 30.
• Pool access available from 10:00 AM to 8:00 PM.
• The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• No cribs (infant beds) available
• Green Key (Foundation for Environmental Education)
• No rollaway/extra beds available
• Property uses a professional cleaning service
• Events/parties not allowed
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 1
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Deposit: EUR 200 per accommodation, per stay
• A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.