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1800 244 400 INTL. +61 3 8827 0770
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Mercure Wien City

Mercure Wien City

Vienna Vienna
Check in 3:00 PM
Check out 12:00 PM
Discover a paradise for pets and their owners at Mercure Wien City, where four-legged travelers are treated like VIP guests, within a 5-minute walk of Karmeliter Market and Vienna Crime Museum. This hotel is 15 minutes walk to Schwedenplatz and 20 minutes walk to St. Ruprecht's Church.

Stay in one of 123 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

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Property Details

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

  • Comprehensive recycling policy
  • Bulk dispenser for toiletries
  • Parking (limited spaces)
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • No single-use plastic stirrers
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Internet access - wireless
  • Energy-saving switches
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Recycling
  • LED light bulbs
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Multilingual staff
  • Number of accessible parking spaces - 2
  • Breakfast available (surcharge)
  • Elevator
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Change of towels (on request)
  • Internet access in public areas - surcharge
  • Stair-free path to entrance
  • Registration desk height (centimeters) - 79
  • Elevator door width (inches) - 35
  • Registration desk height (inches) - 31
  • Elevator door width (centimeters) - 90
  • Water-efficient showers only
  • Luggage storage
  • 24-hour front desk
  • Housekeeping on request
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Self parking (surcharge)
  • Concierge services

Check-in

Check-in is from 3:00 PM until 11:30 PM. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards and cash
  • Cashless transactions are available
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Danube River - 0.1 km / 0.1 mi
Karmeliter Market - 0.3 km / 0.2 mi
Circus and Clown Museum - 0.4 km / 0.2 mi
Vienna Crime Museum - 0.4 km / 0.3 mi
Schwedenplatz - 0.4 km / 0.3 mi
St. Ruprecht's Church - 0.5 km / 0.3 mi
Vienna Ring Tram - 0.6 km / 0.4 mi
Fleischmarkt - 0.6 km / 0.4 mi
St. Peter's Church - 0.8 km / 0.5 mi
St. Stephen's Cathedral - 0.9 km / 0.6 mi
Stephansplatz - 0.9 km / 0.6 mi
Urania - 1 km / 0.6 mi
Kohlmarkt Street - 1 km / 0.6 mi
Graben - 1 km / 0.6 mi
Kärntner Straße - 1.1 km / 0.7 mi
The preferred airport for Mercure Wien City is Vienna International Airport (VIE) - 18.8 km / 11.7 mi

  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available
  • LGBTQ friendly
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Cashless transactions are available
  • Essential workers only - NO
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Self parking fee: EUR 25 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 59 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Hollandstrasse 3, Vienna, Vienna 1020, Austria
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Internet access - wireless
Number of accessible parking spaces - 2