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1800 244 400 INTL. +61 3 8827 0770
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Grand Hyatt Hong Kong

Grand Hyatt Hong Kong

Hong Kong
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The following facilities or services will be unavailable from December 8 2024 to December 12 2024 (dates subject to change):

  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 31 to February 11:
  • Swimming pool

Create lifelong memories at Grand Hyatt Hong Kong, where family adventures begin and smiles are guaranteed for every age, a 6-minute walk from Hong Kong Convention and Exhibition Centre and 10 minutes by foot from Victoria Harbour. This family-friendly hotel is 5 minutes drive to Lan Kwai Fong and 9 minutes drive to University of Hong Kong.

Make yourself at home in one of the 542 guestrooms featuring minibars and Smart televisions. Wired and wireless internet access is complimentary, while 55-inch flat-screen televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Proposal/romance packages available
  • Babysitting or childcare (surcharge)
  • Outdoor furniture
  • No single-use plastic straws
  • Pool umbrellas
  • Number of meeting rooms - 21
  • Conference space size (meters) - 1186
  • Reusable cups only
  • Reusable tableware only
  • Limo or town car service available
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 3
  • Number of poolside bars - 1
  • Designated smoking areas
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Accessible airport shuttle
  • Stroller
  • Vegan menu options available
  • Vegetarian menu options available
  • Multilingual staff
  • Breakfast available (surcharge)
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Fitness facilities
  • Banquet hall
  • Ballroom
  • Health or beauty spa nearby
  • Meeting rooms
  • Spa treatment room(s)
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • 24-hour fitness facilities
  • Couples/private dining
  • Wheelchair accessible – no
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • Pool toys
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 9
  • Spa services on site
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Steam room
  • Conference space
  • Free pool cabanas
  • Valet parking (surcharge)
  • Terrace
  • Hair salon
  • Pool sun loungers
  • Conference space size (feet) - 12766
  • Concierge services

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The check-in location differs from the property location. Check-in location: [Plateau guestrooms please proceed to the 11th floor upon arrival]. Front desk staff will greet guests on arrival. Guests booked in Plateau room types must check-in at the 11th floor reception. This property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Chinese cuisine at One Harbour Road, one of the hotel's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Hong Kong? This hotel has 12766 square feet (1186 square meters) of space consisting of conference space and 21 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Hong Kong Academy for Performing Arts - 0.2 km / 0.1 mi
Central Plaza - 0.3 km / 0.2 mi
Hong Kong Convention and Exhibition Centre - 0.5 km / 0.3 mi
Queen's Road East - 0.7 km / 0.4 mi
Wan Chai Road - 0.7 km / 0.5 mi
Victoria Harbour - 0.8 km / 0.5 mi
Pacific Place - 1 km / 0.6 mi
Wan Chai Livelihood Museum - 1 km / 0.6 mi
Causeway Bay Shopping Plaza - 1.1 km / 0.7 mi
Hopewell Centre - 1.2 km / 0.7 mi
Central Harbourfront Event Space - 1.2 km / 0.7 mi
Hong Kong Park - 1.2 km / 0.8 mi
Hong Kong City Hall - 1.4 km / 0.8 mi
Times Square Shopping Mall - 1.4 km / 0.9 mi
Happy Valley Race Course - 1.5 km / 0.9 mi
The preferred airport for Grand Hyatt Hong Kong is Hong Kong International Airport (HKG) - 38.3 km / 23.8 mi

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • Cashless payment methods are available for all transactions.

Other charges

  • Fee for buffet breakfast: approximately HKD 368 per person
  • Airport shuttle fee: HKD 1250 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: HKD 800 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: HKD 440.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

1 Harbour Road, Hong Kong, , Hong Kong SAR China
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