Name: Mandarin Oriental Ritz, Madrid
Address: Plaza de la Lealtad 5, Madrid, 28014, ES
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.9

Madrid Madrid

Check in 3:00 PM

Check out 12:00 PM

Step into a world of personalized elegance at Mandarin Oriental Ritz, Madrid, far from the ordinary hotel experience, just a 3-minute walk from Prado Museum and 9 minutes by foot from Gran Via. This luxury hotel is 15 minutes walk to Puerta del Sol and 10 minutes walk to Puerta de Alcalá.

Make yourself at home in one of the 153 individually decorated guestrooms, featuring iPod docking stations and minibars. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

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Property Details

Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find a health club, an indoor pool, and a steam room. This hotel also features wireless internet access (surcharge), concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Train station pickup (surcharge)
Babysitting or childcare (surcharge)
Number of meeting rooms - 3
WiFi (surcharge)
Limo or town car service available
Number of bars/lounges - 2
Designated smoking areas
Braille or raised signage
Number of indoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Airport transportation (surcharge)
Wheelchair-accessible on-site restaurant
Multilingual staff
Wheelchairs available on site
Breakfast available (surcharge)
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Bicycle rentals on site
Wheelchair accessible (may have limitations)
Banquet hall
Food and water bowls
Wheelchair-accessible concierge desk
Reception hall
Express check-in
Wheelchair-accessible path to elevator
Pet-sitting services
Valet for wheelchair-equipped vehicle
Train station drop-off (surcharge)
Wheelchair-accessible public washroom
Spa treatment room(s)
Health club
Garden
Free newspapers in lobby
Wedding services
Full-service spa
Supervised childcare/activities (surcharge)
Children's games
Luggage storage
Bus station shuttle (surcharge)
Express check-out
Porter/bellhop
24-hour front desk
Number of restaurants - 1
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Steam room
Free self parking
Free valet parking
Terrace
Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport and train station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Full breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include limo/town car service, express check-in, and express check-out. This hotel has 3 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.

Distances are displayed to the nearest 0.1 mile and kilometer.
Paseo del Prado - 0.1 km / 0.1 mi
Fountain of Neptune - 0.1 km / 0.1 mi
Prado Museum - 0.3 km / 0.2 mi
Thyssen-Bornemisza National Museum - 0.3 km / 0.2 mi
Plus Ultra Seguros - 0.3 km / 0.2 mi
Congress of Deputies - 0.4 km / 0.2 mi
Calle de Alcalá - 0.4 km / 0.3 mi
Royal Botanical Garden - 0.5 km / 0.3 mi
Plaza de Cibeles - 0.6 km / 0.4 mi
Plaza de Canalejas - 0.7 km / 0.4 mi
Gran Via - 0.7 km / 0.4 mi
Plaza de Santa Ana - 0.7 km / 0.4 mi
Puerta de Alcalá - 0.7 km / 0.5 mi
Plaza del Angel - 0.8 km / 0.5 mi
Paseo de la Castellana - 1 km / 0.6 mi
The preferred airport for Mandarin Oriental Ritz, Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD) - 16.9 km / 10.5 mi

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
A car is not required for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Other charges

Fee for full breakfast: approximately EUR 50 per person
Fee for in-room wireless internet: EUR 5 per 24-hour period (rates may vary)
Fee for in-room wired internet: EUR 5 per 24-hour period (rates may vary)
Fee for wireless internet in public areas: EUR 5 per 24-hour period (rates may vary)
Airport shuttle fee: EUR 180 per vehicle (one-way, maximum occupancy 6)
Rollaway bed fee: EUR 132.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Plaza de la Lealtad 5, Madrid, Madrid 28014, Spain

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