City Hall

Check-in

Check-in is from 10:00 AM until 7:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 10:00 AM - 7:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code. The front desk is staffed during limited hours.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• Tax ID - 03935200877
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Onsite parties or group events are strictly prohibited
• Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting

Other details

A complimentary buffet breakfast is served daily from 7:30 AM to 9:30 AM.

Featured amenities include express check-in, express check-out, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Bellini Gardens - 0.1 km / 0.1 mi
Piazza Roma - 0.2 km / 0.1 mi
Via Etnea - 0.3 km / 0.2 mi
Villa Majorana - 0.4 km / 0.3 mi
Botanical Garden of University of Catania - 0.5 km / 0.3 mi
Metropolitan Theater - 0.6 km / 0.4 mi
St. Agatha Al Borgo Catholic Church - 0.7 km / 0.4 mi
Church of St. Agatha the Vetere - 0.8 km / 0.5 mi
Piazza Stesicoro - 0.8 km / 0.5 mi
Piazza Carlo Alberto - 0.9 km / 0.5 mi
Villa Cerami - 0.9 km / 0.5 mi
Shrine of Our Lady of Mount Carmel - 0.9 km / 0.5 mi
Roman Amphitheater - 0.9 km / 0.5 mi
La Fiera Market - 0.9 km / 0.6 mi
Vincenzo Bellini Music Institute - 0.9 km / 0.6 mi
The preferred airport for City Hall is Fontanarossa Airport (CTA) - 8 km / 5 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• Alcohol is not served at this property.
• Cashless payment methods are available for all transactions.
• Contactless check-out is available.

Hotel policies

General

• Professional property host/manager
• Contactless check-out is available
• Events/parties not allowed
• Cashless transactions are available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing
• No alcohol served onsite

Pets

• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.