Riva Palace Apartments

Check-in

Check-in is from 3:00 PM until anytime. Guests must be at least 18 to check-in.

There is no front desk at this property. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests must contact the property in advance for check-in instructions and an access code. Guests can access their accommodation through a private entrance. For any questions, please contact the property using the information on the booking confirmation. Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city. Guests planning to arrive outside normal check-in hours must contact this property in advance for online check-in instructions. Guests must contact this property 7 days in advance to arrange check-in. Reception hours are 8:30 AM-6:30 PM on December 24, 10 AM-8 PM on December 25, 8:30 AM-8 PM on December 31, and noon to 9:30 PM on January 1. On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• This property is professionally cleaned
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Distances are displayed to the nearest 0.1 mile and kilometer.
Campo San Polo - 0.2 km / 0.1 mi
San Cassiano - 0.4 km / 0.2 mi
Rialto Market - 0.4 km / 0.2 mi
Rialto Bridge - 0.4 km / 0.2 mi
Palazzo Pisani Moretta - 0.5 km / 0.3 mi
Basilica di Santa Maria Gloriosa dei Frari - 0.5 km / 0.3 mi
T Fondaco Dei Tedeschi - 0.6 km / 0.4 mi
San Toma Waterbus - 0.6 km / 0.4 mi
Ca' d'Oro Giorgio Franchetti Gallery - 0.6 km / 0.4 mi
Ca' D'Oro Waterbus - 0.6 km / 0.4 mi
Teatro Goldoni - 0.7 km / 0.4 mi
Teatro Malibran - 0.7 km / 0.4 mi
Scuola Grande di San Rocco - 0.7 km / 0.4 mi
Casino of Venice - 0.7 km / 0.5 mi
Marco Polo's Home - 0.8 km / 0.5 mi

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
• Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
• Only registered guests are allowed in the guestrooms.
• The property is professionally cleaned.
• Contactless check-in and contactless check-out are available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
• A tax is imposed by the city: From 1 January - 31 January, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.
• A tax is imposed by the city: From 1 February - 31 December, EUR 5.00 per person, per night for adults; EUR 2.50 per night for guests aged 10-16 years old.

We have included all charges provided to us by the property.