Hotel Casa La Factoria by Faranda Boutique, a member of Radisson Individuals

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher and a smoke detector
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Satisfy your appetite for lunch or dinner at the hotel's restaurant, La Candelaria, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary full breakfast is served daily.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Distances are displayed to the nearest 0.1 mile and kilometer.
Plaza Santo Domingo - 0.1 km / 0.1 mi
Santo Domingo Square - 0.1 km / 0.1 mi
Santo Domingo Church and Monastery - 0.1 km / 0.1 mi
Botero's Mujer Reclinada - 0.1 km / 0.1 mi
Iglesia de Santo Domingo - 0.2 km / 0.1 mi
Museum of the Colombian Emerald - 0.2 km / 0.1 mi
Walls of Cartagena - 0.2 km / 0.1 mi
San Agustin Convent - 0.2 km / 0.1 mi
University of Cartagena - 0.2 km / 0.2 mi
La Merced Square - 0.2 km / 0.2 mi
Teatro Heredia - 0.2 km / 0.2 mi
Bastion of Santiago - 0.3 km / 0.2 mi
Cartagena Cathedral - 0.3 km / 0.2 mi
Bolivar Square - 0.3 km / 0.2 mi
Plaza de Bolívar - 0.3 km / 0.2 mi
The nearest major airport is Rafael Nunez Intl. Airport (CTG) - 5.8 km / 3.6 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• Pool access available from 8:30 AM to 8:00 PM.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• Cashless payment methods are available for all transactions.

Hotel policies

General

• Professional property host/manager
• Cashless transactions are available
• No elevators

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).