Hotel Italia

Check-in

Check-in is from 2:00 PM until anytime.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• Guests must contact this property in advance to reserve onsite parking
• This property accepts credit cards, debit cards, mobile payments, and cash
• Mobile payment options include: PayPal
• Cashless transactions are available
• Noise-free guestrooms cannot be guaranteed
• Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Other details

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
San Blas Park - 0.5 km / 0.3 mi
Civic Plaza - 0.6 km / 0.4 mi
Plaza Rotary Market - 0.6 km / 0.4 mi
Esqueletologia Museum - 1 km / 0.6 mi
Museum of the Canari Identity - 1.2 km / 0.7 mi
Calderon Park - 1.2 km / 0.7 mi
Manuel Agustin Landivar Museum - 1.3 km / 0.8 mi
Las Conceptas Museum - 1.3 km / 0.8 mi
Church of Santo Domingo - 1.3 km / 0.8 mi
New Cathedral of Cuenca - 1.3 km / 0.8 mi
Convent of the Assumption - 1.4 km / 0.9 mi
Puente Roto - 1.4 km / 0.9 mi
Museum of the Aboriginal Cultures - 1.4 km / 0.9 mi
Río Tomebamba & Calle Larga - 1.5 km / 0.9 mi
Pumapungo Archaeological Park - 1.5 km / 0.9 mi
The preferred airport for Hotel Italia is Cuenca (CUE-Mariscal Lamar) - 1.6 km / 1 mi

• Only registered guests are allowed in the guestrooms.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Parking height restrictions apply.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQ friendly
• No rollaway/extra beds available
• Parking height restrictions apply
• Noise-free rooms not guaranteed
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Maximum number of pets per room 1
• Service animals are allowed
• Pets cannot be left unattended
• Service animals are exempt from fees/restrictions
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.