DoubleTree by Hilton Almaty

Check-in

Check-in is from 3:00 PM until 5:30 AM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a security system
• This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Other details

Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.

Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Planning an event in Almaty? This hotel has 6997 square feet (650 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Republican German Drama Theatre - 2 km / 1.3 mi
Casino Zodiak - 2.9 km / 1.8 mi
Auezov Kazakh Drama Theatre - 3.6 km / 2.3 mi
Fantasy World Almaty - 3.7 km / 2.3 mi
St Nicholas Cathedral - 3.8 km / 2.4 mi
Kazakhstan Museum of Arts - 4.2 km / 2.6 mi
Kasteev State Museum of Arts - 4.3 km / 2.6 mi
Hippodrome - 4.3 km / 2.7 mi
Atakent Expo - 4.3 km / 2.7 mi
Almaty Central Stadium - 4.4 km / 2.7 mi
MEGA Park - 4.8 km / 3 mi
Botanical gardens - 4.8 km / 3 mi
Nedelka Park - 5 km / 3.1 mi
Zenkov Cathedral - 4.7 km / 2.9 mi
Almaty Opera House - 5.3 km / 3.3 mi
The preferred airport for DoubleTree by Hilton Almaty is Almaty (ALA-Almaty Intl.) - 18.5 km / 11.5 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
• Contactless check-out is available
• No cribs (infant beds) available
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Pets not allowed