Madrigal

Check-in

Check-in is from 9:00 AM until 5:30 PM. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Meals are available by reservation only and cannot be requested after check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has not indicated whether there is a smoke detector on the property
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

A complimentary full breakfast is served on weekends from 7:30 AM to 9:00 AM.

Featured amenities include a 24-hour front desk and laundry facilities.

Distances are displayed to the nearest 0.1 mile and kilometer.
Tequendama Falls Museum of Biodiversity and Culture - 35.9 km / 22.3 mi
Tequendama Falls - 36 km / 22.3 mi
Parque Natural Chicaque - 43.8 km / 27.2 mi
Gran Plaza Soacha - 51.2 km / 31.8 mi
Unisur - 51.5 km / 32 mi
The nearest major airport is El Dorado Intl. Airport (BOG) - 61.4 km / 38.1 mi

• There is no hot water on site.
• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
• 24-hour pool access
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Hotel policies

General

• Professional property host/manager
• Cash deposit required
• No hot water onsite
• No elevators

Pets

• Pets allowed (no fees)
• Pets cannot be left unattended
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Cash deposit: COP 200000 per stay
• Cleaning fee: COP 60000.0 per room, per week
• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.