Name: Mercure Carcassonne la Cite Hotel
Address: 18, Rue Camille Saint-Saens, Carcassonne, 11000, FR
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Carcassonne Aude

Check in 4:00 PM

Check out 12:00 PM

Create lifelong memories at Mercure Carcassonne la Cite Hotel, where family adventures begin and smiles are guaranteed for every age, within a 5-minute walk of Château Comtal and Narbonnaise Gate. This hotel is 9 minutes walk to Basilica of Saint-Nazaire and 10 minutes walk to Le Musée de la Torture de Carcassone.

Make yourself at home in one of the 80 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

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Property Details

Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.

Dry cleaning/laundry service
Comprehensive recycling policy
Bulk dispenser for toiletries
Free RV, bus, truck parking
Vegetarian breakfast available
Biodegradable/compostable stirrers
No single-use plastic straws
Pool umbrellas
No single-use plastic soda bottles
Number of meeting rooms - 3
No single-use plastic stirrers
Reusable cups only
Swimming pool
Reusable tableware only
Biodegradable/compostable straws
Free WiFi
Bicycle parking available
Number of bars/lounges - 1
Number of poolside bars - 1
Wheelchair accessible parking
Comprehensive food waste policy
Energy-saving switches
Eco-friendly toiletries
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Recycling
LED light bulbs
Vegan menu options available
Vegetarian menu options available
Multilingual staff
Water dispenser
Electric car charging station
Breakfast available (surcharge)
Elevator
Fitness facilities
Double-glazing on all windows
Locally-sourced food on site (80% or more)
Sustainability/community reinvestment (10% revenue or more)
Guest education on local ecosystems and culture
Organic food
Uncovered parking
Wheelchair accessible (may have limitations)
Banquet hall
Humane animal treatment
Meeting rooms
Change of bed sheets (on request)
Wheelchair-accessible registration desk
Television in common areas
Wheelchair-accessible public washroom
Change of towels (on request)
Garden
Water-efficient showers only
Luggage storage
24-hour front desk
Number of restaurants - 1
Housekeeping on request
Outdoor seasonal pool
Golfing nearby
Smoke-free property
Safe-deposit box at front desk
Free self parking
Terrace
Pool sun loungers

Check-in

Check-in is from 4:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Chèques-vacances, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Satisfy your appetite for lunch or dinner at La Table de l'Olivier, a restaurant which specializes in local cuisine, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Château Comtal - 0.3 km / 0.2 mi
Narbonnaise Gate - 0.4 km / 0.2 mi
Historic Fortified City of Carcassonne - 0.4 km / 0.3 mi
Le Musée de la Torture de Carcassone - 0.5 km / 0.3 mi
Aude Gate - 0.6 km / 0.4 mi
Museum of Chivalry, Arms & Archery - 0.6 km / 0.4 mi
Chapeau Rouge - 0.7 km / 0.4 mi
School Museum - 0.7 km / 0.4 mi
Basilica of St. Nazaire and St. Celse - 0.7 km / 0.5 mi
Theatre Jean Deschamps - 0.8 km / 0.5 mi
Basilica of Saint-Nazaire - 0.9 km / 0.5 mi
Old Bridge - 0.9 km / 0.6 mi
Pont-Neuf de Carcassonne - 1.1 km / 0.7 mi
Museum of the Middle Ages - 1.1 km / 0.7 mi
Raymond Chesa Leisure Park - 1.2 km / 0.7 mi
The nearest airports are:
Carcassonne (CCF-Pays Cathare) - 10.5 km / 6.5 mi
Castres (DCM-Mazamet) - 60.9 km / 37.8 mi
The preferred airport for Mercure Carcassonne la Cite Hotel is Carcassonne (CCF-Pays Cathare).

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
The seasonal pool will be open from June to September.
Pool access available from 9:00 AM to 8:30 PM.
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately EUR 18 per person
Pet fee: EUR 10 per pet, per day
Service animals are exempt from fees
Late check-out fee: EUR 40

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

18, Rue Camille Saint-Saens, Carcassonne, Aude 11000, France

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