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Hard Rock Hotel Cancun - All Inclusive

Hard Rock Hotel Cancun - All Inclusive

Cancun QROO
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

The property will be renovating from August 15 2024 to November 30 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Surrender to tranquility the moment you step into Hard Rock Hotel Cancun - All Inclusive, where relaxation is an art form, Hard Rock Hotel Cancun - All Inclusive is within a 5-minute drive of Aquaworld and Iberostar Cancun Golf Course. This all-inclusive property is 6 minutes drive to La Isla Shopping Mall and 7 minutes drive to El Rey Ruins.

Treat yourself to a stay in one of the 600 guestrooms, featuring indoor private spa tubs and LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a waterslide. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Air hockey
  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Number of stairs to reach property - 2
  • Shopping on site
  • Proposal/romance packages available
  • Babysitting or childcare (surcharge)
  • Parking (limited spaces)
  • Airport transportation
  • Pool umbrellas
  • Number of meeting rooms - 14
  • Conference space size (meters) - 1524
  • Free WiFi
  • Number of bars/lounges - 6
  • Number of outdoor pools - 1
  • Number of swim-up bars - 2
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • LED light bulbs
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Outdoor tennis courts - 1
  • Golf lessons available nearby
  • Visual alarms in hallways
  • Handrails in stairways
  • Multilingual staff
  • Conference center
  • Wheelchairs available on site
  • Number of accessible parking spaces - 4
  • Evening entertainment
  • Turkish bath/Hammam
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Children's club (free)
  • Elevator
  • Fitness facilities
  • Basketball on site
  • Uncovered parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Wheelchair-accessible concierge desk
  • Table tennis
  • Beach umbrellas
  • Wheelchair-accessible path to elevator
  • Spa treatment room(s)
  • Health club
  • Arcade/game room
  • Well-lit path to entrance
  • Garden
  • Stair-free path to entrance
  • Wedding services
  • Full-service spa
  • Beach towels
  • Yoga classes/instruction on site
  • Elevator door width (inches) - 35
  • Stairwell handrail height (inches) - 35
  • Elevator door width (centimeters) - 89
  • Luggage storage
  • Billiards or pool table
  • Porter/bellhop
  • Stairwell handrail height (centimeters) - 90
  • 24-hour front desk
  • Lifeguard on site
  • Playground on site
  • Number of restaurants - 5
  • Spa services on site
  • Golfing nearby
  • Smoke-free property
  • Snack bar/deli
  • Children's pool
  • Free self parking
  • Conference space
  • Waterslide
  • Terrace
  • Beach sun loungers
  • Tennis on site
  • Hair salon
  • Pool sun loungers
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 16404
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. All guests, including children, are required to present a valid government-issued ID card at check-in.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and debit cards; cash is not accepted
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy pizza at Pizzeto, one of the property's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wind down with a drink at one of the 6 bars/lounges or 2 swim-up bars.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Cancun? This property has 16404 square feet (1524 square meters) of space consisting of a conference center and 14 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Ballenas Beach - 0.2 km / 0.1 mi
Aquaworld - 0.8 km / 0.5 mi
Luxury Avenue Shopping Mall - 1.4 km / 0.8 mi
Kukulcan Plaza Shopping Mall - 1.4 km / 0.9 mi
Oasis Arena - 1.6 km / 1 mi
San Miguelito - 1.7 km / 1.1 mi
Marlin Beach - 1.9 km / 1.2 mi
Hotel Zone Beaches - 1.9 km / 1.2 mi
Maya Museum of Cancun - 2.1 km / 1.3 mi
Iberostar Cancun Golf Course - 2.2 km / 1.3 mi
Tequila Museum - 2.3 km / 1.4 mi
La Isla Shopping Mall - 2.4 km / 1.5 mi
Cinemex La Isla Cancun - 2.6 km / 1.6 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2.7 km / 1.7 mi
Isla Dorada - 3.4 km / 2.1 mi
The nearest major airport is Cancun Intl. Airport (CUN) - 17.5 km / 10.9 mi

  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night
We have included all charges provided to us by the property.

Other charges

  • Airport shuttle fee: USD 34 per person (roundtrip)
  • Pet fee: USD 150 per pet, per week
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO 77500, Mexico
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