Name: Maroma, A Belmond Hotel, Riviera Maya
Address: Carretera Cancun Tulum Km 51 Riviera Maya, Playa del Carmen, 77710, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.8

Playa del Carmen QROO

Check in 3:00 PM

Check out 12:00 PM

Elevate your travel experience to an art form at Maroma, A Belmond Hotel, Riviera Maya, where every moment is crafted for discerning guests, you'll be 25 minutes drive to El Camaleón Mayakoba Golf Course and 40 minutes drive to Quinta Avenida. This beach hotel is 40 minutes drive to Puerto Morelos Town Square and 55 minutes drive to Xcaret Eco Theme Park.

Make yourself at home in one of the 72 air-conditioned rooms featuring minibars and espresso makers. Your bed comes with down comforters and premium bedding. Rooms have private furnished patios. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can soak up the sun at the private beach or enjoy other recreational amenities including a steam room and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).

Dry cleaning/laundry service
Gift shops or newsstand
Number of stairs to reach property - 1
Shopping on site
Gated community
Free full breakfast
Vegetarian breakfast available
Babysitting or childcare (surcharge)
Parking (limited spaces)
Outdoor furniture
Airport transportation
Pool umbrellas
Water sports equipment
Number of meeting rooms - 2
Conference space size (meters) - 35
Limo or town car service available
Free WiFi
Number of bars/lounges - 2
Designated smoking areas
Number of beach bars - 1
Number of outdoor pools - 0
Internet access
Internet access - wireless
Sailing on site
Fitness classes on site
Scuba diving on site
Free cooked-to-order breakfast
On private beach
Airport transportation (surcharge)
Eco-friendly toiletries
Vegetable garden
Eco-friendly cleaning products provided
LED light bulbs
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Free breakfast
Horse riding nearby
Parasailing nearby
Multilingual staff
Daily
Ecotours nearby
Laundry facilities
Fitness facilities
Games
Uncovered parking
Wheelchair accessible (may have limitations)
Uncovered parking
Banquet hall
Humane animal treatment
Food and water bowls
Table tennis
Beach umbrellas
Express check-in
Meeting rooms
Change of bed sheets (on request)
Windsurfing nearby
Spa treatment room(s)
Well-lit path to entrance
Upper floors accessible by stairs only
Change of towels (on request)
Garden
Free newspapers in lobby
Wedding services
Full-service spa
Beach towels
Volleyball on site
24-hour fitness facilities
Free bicycles on site
Art gallery on site
Walkway to water
Private picnics
Luggage storage
Grocery/convenience store
Express check-out
Porter/bellhop
24-hour front desk
Number of restaurants - 2
Housekeeping on request
Spa services on site
Safe-deposit box at front desk
Snorkeling nearby
Designated smoking areas (fines apply)
Steam room
Free self parking
Kayaking nearby
Conference space
Free valet parking
Terrace
Beach sun loungers
Computer station
Hair salon
Pool sun loungers
Conference space size (feet) - 377
Pilates classes on site
Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
This property affirms that it follows the cleaning and disinfection practices of Belmond Protects (Belmond)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Mexican cuisine at Casa Mayor, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the beach bar or one of the 2 bars/lounges. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include limo/town car service, a computer station, and express check-in. Planning an event in Playa del Carmen? This hotel has 377 square feet (35 square meters) of space consisting of conference space and 2 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Maroma Beach - 0.4 km / 0.2 mi
Playa Paraiso Golf Course - 3.1 km / 1.9 mi
Paradise Beach - 6 km / 3.8 mi
Cirque du Soleil Boutique at Vidanta Riviera Maya - 6.8 km / 4.2 mi
Nicklaus Design Golf Course - 7.2 km / 4.5 mi
Virgen Beach - 7.2 km / 4.5 mi
Tres Rios Ecopark - 9.3 km / 5.8 mi
El Camaleón Mayakoba Golf Course - 11.1 km / 6.9 mi
Gran Coyote Golf - 13.9 km / 8.6 mi
Chun-Zumbul (diving site) - 15.3 km / 9.5 mi
Dr. Alfredo Barrera Marin Botanical Garden - 15.4 km / 9.6 mi
Sanctuary of Hope and Time Capsule - 15.4 km / 9.6 mi
28 de Julio Square - 15.7 km / 9.8 mi
Playa Xcalacoco - 15.7 km / 9.8 mi
Guadalupe Church - 17.1 km / 10.6 mi
The nearest airports are:
Cozumel Intl. Airport (CZM) - 57 km / 35.4 mi
Cancun Intl. Airport (CUN) - 40.9 km / 25.4 mi

Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Children may not be eligible for complimentary breakfast.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
A car is recommended for transportation to and from this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit is payable by wire transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Other charges

Airport shuttle fee: MXN 3200 per vehicle (one-way, maximum occupancy 4)
Pet deposit: MXN 4000 per stay
Pet fee: MXN 4000 per pet, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: MXN 129.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Carretera Cancun Tulum Km 51, Playa del Carmen, QROO 77710, Mexico

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