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Crowne Plaza Hamburg - City Alster by IHG

Crowne Plaza Hamburg - City Alster by IHG

Hamburg HH
Check in 3:00 PM
Check out 12:00 PM
Your basecamp for adrenaline awaits at Crowne Plaza Hamburg - City Alster by IHG, where epic adventures start and end in ultimate comfort, within a 5-minute drive of Hamburg City Hall and Miniatur Wunderland. This eco-certified hotel is 9 minutes drive to Reeperbahn and 15 minutes drive to Hagenbeck Zoo.

Make yourself at home in one of the 291 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and desks.

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Property Details

Enjoy recreational amenities such as a 24-hour health club and bicycles to rent. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.

  • Dry cleaning/laundry service
  • Comprehensive recycling policy
  • No single-use plastic straws
  • Number of meeting rooms - 9
  • Swimming nearby
  • Conference space size (meters) - 525
  • Free wired internet
  • Biodegradable/compostable straws
  • Sailing nearby
  • Free WiFi
  • Number of bars/lounges - 1
  • Wheelchair accessible parking
  • Tours/ticket assistance
  • Distance from property (km) - 0
  • Comprehensive food waste policy
  • Energy-saving switches
  • Vegan menu options available
  • Wheelchair-accessible lounge
  • No accessible shuttle
  • Vegetarian menu options available
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Multilingual staff
  • Electric car charging station
  • Number of accessible parking spaces - 1
  • Breakfast available (surcharge)
  • Laundry facilities
  • Elevator
  • Bicycle rentals on site
  • Covered parking
  • Secured parking
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Food and water bowls
  • Vending machine
  • Locally-owned & organized tours & activities
  • Wheelchair-accessible van parking
  • Express check-in
  • Wheelchair-accessible path to elevator
  • Meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible public washroom
  • Stair-free path to entrance
  • Free newspapers in lobby
  • Boat tours nearby
  • Registration desk height (centimeters) - 99
  • Elevator door width (inches) - 39
  • 24-hour health club
  • Registration desk height (inches) - 39
  • Stairwell handrail height (inches) - 39
  • Couples/private dining
  • Elevator door width (centimeters) - 100
  • Luggage storage
  • Billiards or pool table
  • Stairwell handrail height (centimeters) - 100
  • Canoeing nearby
  • 24-hour front desk
  • Number of restaurants - 1
  • Spa services on site
  • Rowing or canoeing on site
  • Smoke-free property
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Self parking (surcharge)
  • Conference space
  • Wheelchair accessible path of travel
  • Conference space size (feet) - 5651
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Satisfy your appetite for lunch at the hotel's restaurant, The Restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.

Featured amenities include complimentary wired internet access, express check-in, and complimentary newspapers in the lobby. Planning an event in Hamburg? This hotel has 5651 square feet (525 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Alster Lakes - 0.5 km / 0.3 mi
Mundsburg Center - 1.2 km / 0.7 mi
Hamburger Kunsthalle - 1.5 km / 0.9 mi
Inner Alster Lake - 1.6 km / 1 mi
Moenckebergstrasse - 1.8 km / 1.1 mi
Markthalle Hamburg - 2 km / 1.2 mi
Jungfernstieg - 2.1 km / 1.3 mi
Europa Passage - 2.1 km / 1.3 mi
St. Peter's Church - 2.3 km / 1.4 mi
Neuer Wall - 2.3 km / 1.4 mi
Alsterarkaden - 2.4 km / 1.5 mi
Hamburg City Hall - 2.4 km / 1.5 mi
Casino Esplanade - 2.4 km / 1.5 mi
Rathausmarket - 2.4 km / 1.5 mi
CHOCOVERSUM - 2.4 km / 1.5 mi
The preferred airport for Crowne Plaza Hamburg - City Alster by IHG is Hamburg Airport (HAM) - 9.8 km / 6.1 mi

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

  • Property does not require health documentation at check-in
  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Contactless check-out is available
  • LGBTQ friendly
  • Green Key (Foundation for Environmental Education)
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Cashless transactions are available
  • Property does not offer onsite COVID-19 testing

Pets

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.57 per person, per night
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately EUR 28.50 per person
  • Covered self parking fee: EUR 29 per night
  • Nearby parking fee: EUR 29 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Graumannsweg 10, Hamburg, HH 22087, Germany
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Free WiFi
Wheelchair-accessible van parking
Number of restaurants - 1
Billiards or pool table
Number of bars/lounges - 1