Name: Hyatt Ziva Riviera Cancun - All Inclusive
Address: Bahia de Petempich, SM 12 MZ 31, Lote 14-02, Puerto Morelos, 77580, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 3.9

Puerto Morelos QROO

Check in 3:00 PM

Check out 12:00 PM

Elevate your travel experience to an art form at Hyatt Ziva Riviera Cancun - All Inclusive, where every moment is crafted for discerning guests, you'll be on the beach and steps from Petempich Bay. This all-inclusive property is 30 minutes drive to Moon Palace Golf Club and 50 minutes drive to Maroma Beach.

Make yourself at home in one of the 438 air-conditioned rooms featuring minibars and Smart televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 9 outdoor swimming pools, a complimentary water park, and a sauna. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).

Paddleboard on site
Gift shops or newsstand
Free water park access
Proposal/romance packages available
Ziplining nearby
Babysitting or childcare (surcharge)
Outdoor furniture
Outdoor entertainment area
Pool umbrellas
Water sports equipment
Conference space size (meters) - 4738
Free WiFi
Number of bars/lounges - 5
Number of poolside bars - 3
Number of hot tubs - 1
Designated smoking areas
Number of outdoor pools - 9
Number of swim-up bars - 1
Wheelchair accessible parking
Tours/ticket assistance
Fitness classes on site
Free buffet breakfast
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Free breakfast
Visual alarms in hallways
Handrails in stairways
Wheelchairs available on site
Evening entertainment
Daily
Ecotours nearby
Number of coffee shops/cafes - 1
Children's club (free)
Elevator
Tasting room
Mountain biking nearby
Wheelchair accessible (may have limitations)
Banquet hall
Infant/toddler toys
Food and water bowls
Wheelchair-accessible concierge desk
Beach umbrellas
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Change of bed sheets (on request)
Valet for wheelchair-equipped vehicle
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Wheelchair-accessible public washroom
Spa treatment room(s)
Arcade/game room
Well-lit path to entrance
Change of towels (on request)
Stair-free path to entrance
Wedding services
Full-service spa
Beach towels
24-hour fitness facilities
Supervised childcare/activities (surcharge)
Yoga classes/instruction on site
Cave exploring/spelunking nearby
Couples/private dining
Children's toys
Children's games
Porter/bellhop
24-hour front desk
Lifeguard on site
Playground on site
Number of restaurants - 10
Spa services on site
Safe-deposit box at front desk
Snack bar/deli
Sauna
Children's pool
Steam room
Free self parking
Conference space
Pool cabanas (surcharge)
Waterslide
Kayaking on site
Terrace
Hair salon
Pool sun loungers
Wheelchair accessible path of travel
ATM/banking
Conference space size (feet) - 51000
Pilates classes on site
Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Other details

This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Asian cuisine at Miyako, one of the property's 10 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the swim-up bar or one of 5 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and ATM/banking services. Planning an event in Puerto Morelos? This property has facilities measuring 51000 square feet (4738 square meters), including conference space. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Petempich Bay - 0.1 km / 0.1 mi
Puerto Morelos Beach - 2.9 km / 1.8 mi
Ojo de Agua Beach - 6.1 km / 3.8 mi
Jungle Spa - 11 km / 6.8 mi
Monumento Ruta de los Cenotes - 11.1 km / 6.9 mi
Dr. Alfredo Barrera Marin Botanical Garden - 11.3 km / 7 mi
West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 11.9 km / 7.4 mi
Sanctuary of Hope and Time Capsule - 12 km / 7.4 mi
Puerto Morelos Town Square - 12.4 km / 7.7 mi
San Jose Catholic Parish - 12.4 km / 7.7 mi
Faro Inclinado - 12.5 km / 7.7 mi
Arrecife de Puerto Morelos National Park - 12.6 km / 7.8 mi
Puerto Morelos Artists’ Cooperative - 12.7 km / 7.9 mi
Moon Palace Golf Club - 13.6 km / 8.4 mi
Xoximilco - 13.8 km / 8.6 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 25.1 km / 15.6 mi
Cozumel Intl. Airport (CZM) - 72.1 km / 44.8 mi

Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Other charges

Pet fee: MXN 1300 per pet, per day
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Bahia de Petempich, SM 12, Puerto Morelos, QROO 77580, Mexico

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