Hotel Alster

Check-in

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available
• Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM.

Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hamburger Kunsthalle - 0.4 km / 0.2 mi
Alster Lakes - 0.4 km / 0.3 mi
Inner Alster Lake - 0.6 km / 0.4 mi
Moenckebergstrasse - 0.7 km / 0.5 mi
Museum of Arts and Crafts Hamburg - 0.7 km / 0.5 mi
Markthalle Hamburg - 0.9 km / 0.6 mi
Europa Passage - 0.9 km / 0.6 mi
St. Peter's Church - 1.1 km / 0.7 mi
Jungfernstieg - 1.2 km / 0.7 mi
Neuer Wall - 1.2 km / 0.8 mi
Rathausmarket - 1.3 km / 0.8 mi
Casino Esplanade - 1.3 km / 0.8 mi
Alsterarkaden - 1.3 km / 0.8 mi
CHOCOVERSUM - 1.3 km / 0.8 mi
Hamburg City Hall - 1.3 km / 0.8 mi
The preferred airport for Hotel Alster is Hamburg Airport (HAM) - 10.9 km / 6.8 mi

• Children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQ friendly
• No rollaway/extra beds available
• Cashless transactions are available
• Contactless check-in is available
• Essential workers only - NO
• Property does not offer onsite COVID-19 testing

Pets

• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Only dogs are allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
• A tax is imposed by the city: EUR 7.20 per person, per night