Citadines Prai Penang

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

Front desk staff will greet guests on arrival at the property. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Cashless transactions are available
• Long-term renters welcome
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher, a security system, and window guards

Other details

Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
KPJ Penang Specialist Hospital - 4.9 km / 3 mi
St. Anne's Church - 5.6 km / 3.4 mi
Bukit​ Mertajam Hospital - 5.9 km / 3.6 mi
Megamall Pinang - 7 km / 4.3 mi
AEON Mall Bukit Mertajam - 7.9 km / 4.9 mi
Bukit Batu Kawan - 9.4 km / 5.8 mi
Penang Bird Park - 9.4 km / 5.8 mi
State Mosque - 9.8 km / 6.1 mi
Sunway Carnival Mall - 9.8 km / 6.1 mi
Butterworth Arena - 10.4 km / 6.4 mi
Kelab Tentera Udara - 10.5 km / 6.6 mi
Sultan Abdul Halim Ferry Terminal - 10.6 km / 6.6 mi
Negeri Pulau Pinang Stadium - 12.3 km / 7.6 mi
Mengkuang Dam - 12.3 km / 7.6 mi
Tow Boo Kong Temple Butterworth - 15.1 km / 9.4 mi
The nearest major airport is Penang Intl. Airport (PEN) - 27.3 km / 17 mi

• One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
• Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
• Cashless payment methods are available for all transactions.
• At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
• The negative COVID-19 test result requirement applies to all guests aged 7 and up, and test must have been administered no more than 72 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete vaccination at least 30 days prior to check-in.

Hotel policies

General

• Professional property host/manager
• Guests must provide proof of COVID-19 vaccination
• No cribs (infant beds) available
• Negative COVID-19 test result must have been issued within a specific period before check-in: 72 hours
• Minimum age for negative COVID-19 test result requirement: 7
• COVID-19 vaccine must have been received a minimum number of days before check-in: 30
• Cashless transactions are available
• Minimum age for proof of COVID-19 vaccination requirement: 7
• Property does not offer onsite COVID-19 testing
• Guests must provide health documentation
• Guests must provide a negative COVID-19 test result

Pets

• Maximum number of pets per room 2
• Pet max weight (per pet) in lb is 22
• Pet max weight (per pet) in kg is 10
• Pets cannot be left unattended
• Service animals not allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.