The Veil

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 18 to check-in.

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards, debit cards, and cash
• Cashless transactions are available

Other details

Grab a bite to eat at Di wang, one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 7:00 AM to 11:30 AM.

Featured amenities include express check-out, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
House of Ministries - 1.6 km / 1 mi
Supreme Court of the Republic of Kazakhstan - 1.7 km / 1.1 mi
Presidential Palace - 2 km / 1.3 mi
Otan Korgaushylar Monument - 2.2 km / 1.3 mi
Singing Fountain - 2.2 km / 1.3 mi
Parliament of Kazakhstan - 2.3 km / 1.4 mi
Schoolchildren's Palace - 2.3 km / 1.4 mi
Kazakhstan Ministry of Foreign Affairs - 2.5 km / 1.5 mi
Bayterek Tower - 2.5 km / 1.5 mi
President's Culture Centre - 2.5 km / 1.6 mi
Kazakhstan Central Concert Hall - 2.6 km / 1.6 mi
Palace of Peace and Reconciliation - 2.7 km / 1.7 mi
The US Embassy and the Consulate in Kazakhstan - 2.8 km / 1.7 mi
Keruen - 2.9 km / 1.8 mi
Korme Exhibition Complex - 3.2 km / 2 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 15.1 km / 9.4 mi

• If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
• Children stay free when occupying the parent or guardian's room, using existing bedding.
• Cashless payment methods are available for all transactions.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• Breakage deposit: USD 70 per day

We have included all charges provided to us by the property.