SYLA HOTEL HAKONE GORA EAST

Check-in

Check-in is from 3:00 PM until 11:00 PM. Guests must be at least 18 to check-in.

There is no front desk at this property. If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email within 7 days before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. Information provided by the property may be translated using automated translation tools.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and debit cards; cash is not accepted
• Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
• Host has indicated there is a smoke detector on the property
• Safety features at this property include a fire extinguisher and a first aid kit
• This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Other details

Limited parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Gora Park - 0.2 km / 0.1 mi
Hakone Museum of Art - 0.5 km / 0.3 mi
Hakuundo Chaen - 0.5 km / 0.3 mi
Hakone Open Air Museum - 1.1 km / 0.7 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 1.3 km / 0.8 mi
Okada Museum of Art - 1.7 km / 1.1 mi
Hakone Kowakien Yunessun - 2 km / 1.2 mi
Chisuji Falls - 2.2 km / 1.4 mi
Ōwakudani - 2.5 km / 1.6 mi
Sengokuhara Onsen - 2.9 km / 1.8 mi
Pola Museum of Art - 3.9 km / 2.4 mi
Hakone Ropeway - 4.1 km / 2.5 mi
Hakone Venetian Glass Museum - 4.8 km / 3 mi
Lalique Museum Hakone - 6.4 km / 4 mi
Hakone Village Samurai Museum - 6.8 km / 4.2 mi
The nearest airports are:
Haneda Airport (HND) - 99.2 km / 61.7 mi
Narita Intl. Airport (NRT) - 165.8 km / 103 mi

• Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
• Only registered guests are allowed in the guestrooms.
• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Contactless check-in and contactless check-out are available.
• This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Hotel policies

General

• Property does not require health documentation at check-in
• Professional property host/manager
• Contactless check-out is available
• LGBTQIA+ friendly
• Unicode Support true
• No front desk
• Contactless check-in is available
• Essential workers only - NO
• Guest will receive an email before arrival 7 days
• Guests will receive an email with special check-in instructions
• Property does not offer onsite COVID-19 testing
• No cribs (infant beds) available
• No rollaway/extra beds available
• No elevators

Pets

• Pets not allowed