Create lifelong memories at Carlton Downtown, where family adventures begin and smiles are guaranteed for every age, within a 5-minute drive of Dubai Mall and Dubai World Trade Centre. This family-friendly hotel is 8 minutes drive to Burj Khalifa and 15 minutes drive to Dubai Cruise Terminal.

Ideal for families, our rooms come with complimentary daily newspaper, air conditioning, room service, cable & satellite channels, a fully-stocked minibar, deep soaking bathtub, complimentary high-speed WiFi and in-room coffee & tea facilities, rollaway beds and extra space for little ones. Conveniences include a phone, an in-room safe, wheelchair-accessibility, bathrobes and a desk.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a nightclub, a health club, and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.

Dry cleaning/laundry service
Tile flooring in public areas
Proposal/romance packages available
Babysitting or childcare (surcharge)
Parking (limited spaces)
Area rugs in public areas
Outdoor furniture
Outdoor entertainment area
Pool umbrellas
Number of meeting rooms - 28
Limo or town car service available
Free WiFi
Number of bars/lounges - 2
Number of poolside bars - 1
Designated smoking areas
Number of outdoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Free shopping center shuttle
Rooftop terrace
Airport transportation (surcharge)
Accessible airport shuttle
Wheelchair-accessible lounge
Wheelchair-accessible on-site restaurant
Outdoor tennis courts - 1
Handrails in stairways
Multilingual staff
Wheelchairs available on site
Breakfast available (surcharge)
Wheelchair-accessible meeting spaces/business center
Turkish bath/Hammam
Number of coffee shops/cafes - 1
Coffee/tea in common areas
Laundry facilities
Elevator
Fitness facilities
Wheelchair accessible (may have limitations)
Uncovered parking
Banquet hall
Covered parking
Wheelchair-accessible concierge desk
Secured parking
Wheelchair-accessible path to elevator
Meeting rooms
Nightclub
Wheelchair-accessible spa
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Television in common areas
Spa treatment room(s)
Health club
Well-lit path to entrance
Stair-free path to entrance
Free newspapers in lobby
Full-service spa
Luggage storage
Express check-out
Porter/bellhop
24-hour front desk
Lifeguard on site
Number of restaurants - 3
Spa services on site
Snack bar/deli
Designated smoking areas (fines apply)
Children's pool
Free valet parking
Tennis on site
Pool sun loungers
ATM/banking
24-hour business center
Concierge services
Year Built - 2013
Number of buildings/towers - 1
Total number of rooms - 365
Number of floors - 47

Check-in

Check-in is from 2:00 PM until anytime. Guests must be at least 21 to check-in.

Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector

Other details

Enjoy international cuisine at Bayty, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.

Featured amenities include a 24-hour business center, limo/town car service, and express check-out. This hotel has 28 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Boulevard at Emirates Towers - 1.5 km / 0.9 mi
Dubai Mall - 1.5 km / 1 mi
Museum of the Future - 1.5 km / 1 mi
Dubai Aquarium & Underwater Zoo - 1.6 km / 1 mi
Burj Khalifa - 1.9 km / 1.2 mi
Emaar Square - 1.9 km / 1.2 mi
City Walk - 2 km / 1.2 mi
Dubai Ice Rink - 2.2 km / 1.3 mi
KidZania - 2.2 km / 1.4 mi
Dubai Opera - 2.2 km / 1.4 mi
Coca-Cola Arena - 2.4 km / 1.5 mi
Dubai Fountain - 2.6 km / 1.6 mi
Dubai World Trade Centre - 2.8 km / 1.7 mi
Souk al Bahar - 2.8 km / 1.8 mi
Dubai International Convention and Exhibition Centre - 3 km / 1.9 mi
The nearest airports are:
Dubai Intl. Airport (DXB) - 12.3 km / 7.6 mi
Sharjah (SHJ-Sharjah Intl.) - 39 km / 24.3 mi
Al Maktoum Intl. Airport (DWC) - 55.8 km / 34.7 mi
The preferred airport for Carlton Downtown is Dubai Intl. Airport (DXB).

Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
No pets and no service animals are allowed at this property.
Parking height restrictions apply.

Hotel policies

General

Professional property host/manager
Parking height restrictions apply
Noise-free rooms not guaranteed

Pets

Service animals not allowed
Pets not allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city: AED 15.00 per accommodation, per night
A damage deposit of AED 500 will be collected before check-in.

We have included all charges provided to us by the property.

Other charges

Fee for buffet breakfast: approximately AED 79 for adults and AED 39.5 for children
Airport shuttle fee: AED 200 per person (one-way)
Early check-in fee: 50 percent of room rate (subject to availability)
Late check-out fee: 50 percent of room rate (subject to availability)
Rollaway bed fee: AED 157.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Sheikh Zayed Road, Dubai, 7143, United Arab Emirates

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