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1800 244 400 INTL. +61 3 8827 0770
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ibis Astana

ibis Astana

Astana
Check in 3:00 PM
Check out 12:00 PM
Immerse yourself in the urban pulse at ibis Astana, your gateway to the city's most vibrant experiences, just a 3-minute walk from Schoolchildren's Palace and within a 5-minute drive of Hazret Sultan Mosque. This hotel is 3 minutes drive to The US Embassy and the Consulate in Kazakhstan and 4 minutes drive to Palace of Peace and Reconciliation.

Stay in one of 249 guestrooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

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Property Details

Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.

  • Dry cleaning/laundry service
  • Bulk dispenser for toiletries
  • Gated community
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • No single-use plastic soda bottles
  • Number of meeting rooms - 7
  • No single-use plastic stirrers
  • Conference space size (meters) - 180
  • Reusable cups only
  • Reusable tableware only
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Free WiFi
  • Number of bars/lounges - 1
  • Designated smoking areas
  • Wheelchair accessible parking
  • Bicycle rentals nearby
  • Tours/ticket assistance
  • Airport transportation (surcharge)
  • Eco-friendly toiletries
  • At least 80% of all lighting comes from LEDs
  • Eco-friendly cleaning products provided
  • Accessible airport shuttle
  • LED light bulbs
  • No accessible shuttle
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Multilingual staff
  • Water dispenser
  • Conference center
  • Number of accessible parking spaces - 3
  • Breakfast available (surcharge)
  • Wheelchair-accessible meeting spaces/business center
  • Ecotours nearby
  • Number of coffee shops/cafes - 1
  • Laundry facilities
  • Elevator
  • Double-glazing on all windows
  • Guest education on local ecosystems and culture
  • Annual carbon offsets
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Wheelchair-accessible van parking
  • Fully fenced
  • Wheelchair-accessible path to elevator
  • Change of bed sheets (on request)
  • Wheelchair-accessible registration desk
  • Television in common areas
  • Well-lit path to entrance
  • Change of towels (on request)
  • Registration desk height (centimeters) - 150
  • Elevator door width (inches) - 39
  • Registration desk height (inches) - 59
  • Elevator door width (centimeters) - 99
  • Water-efficient showers only
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Scooter/moped rentals nearby
  • Number of restaurants - 1
  • Housekeeping on request
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Free self parking
  • Conference space
  • Computer station
  • Wheelchair accessible path of travel
  • ATM/banking
  • Conference space size (feet) - 1938
  • Concierge services

Check-in

Check-in is from 3:00 PM until 12:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Other details

Satisfy your appetite with international cuisine at Ibis Kitchen, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Astana? This hotel has 1938 square feet (180 square meters) of space consisting of a conference center and 7 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Schoolchildren's Palace - 0.3 km / 0.2 mi
The US Embassy and the Consulate in Kazakhstan - 1.3 km / 0.8 mi
Hazret Sultan Mosque - 1.4 km / 0.9 mi
Otan Korgaushylar Monument - 2.3 km / 1.4 mi
Palace of Peace and Reconciliation - 2.3 km / 1.4 mi
Supreme Court of the Republic of Kazakhstan - 2.5 km / 1.6 mi
Palace of Independence - 2.6 km / 1.6 mi
House of Ministries - 2.7 km / 1.7 mi
Presidential Palace - 2.8 km / 1.8 mi
Parliament of Kazakhstan - 3.1 km / 1.9 mi
Singing Fountain - 3.3 km / 2 mi
Kazakhstan Central Concert Hall - 3.5 km / 2.2 mi
Kazakhstan Ministry of Foreign Affairs - 3.5 km / 2.2 mi
Bayterek Tower - 3.5 km / 2.2 mi
Keruen - 4 km / 2.5 mi
The nearest major airport is Astana (NQZ-Nursultan Nazarbayev Intl.) - 16 km / 10 mi

  • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
  • Children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-out is available.

Hotel policies

General

  • Professional property host/manager
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Contactless check-out is available

Pets

  • Only dogs and cats are allowed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Airport shuttle transfer per adult: KZT 10000 (one-way)
  • Airport shuttle transfer per child: KZT 0 (one-way)
We have included all charges provided to us by the property.

Other charges

  • Fee for buffet breakfast: approximately KZT 5300 per person
  • Airport shuttle fee: KZT 10000 per vehicle (one-way, maximum occupancy 3)
  • Pet fee: KZT 7500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KZT 10000 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

38 Tauelsizdik Ave, Astana, 10000, Kazakhstan
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Free WiFi
Free self parking
Number of restaurants - 1
Number of bars/lounges - 1