Marroad Hakone

Check-in

Check-in is from 3:00 PM until 7:00 PM. Guests must be at least 18 to check-in.

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. Guests with dinner-inclusive plans must check in by 5 PM. Dinner will not be guaranteed after this time and guests will not be refunded. Any special requests for guests with food allergies will not be accommodated.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• This property accepts credit cards and cash
• Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy a satisfying meal at Voyageur serving guests of Marroad Hakone. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 9:30 AM for a fee.

Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and an elevator. A train station pick-up service is provided at no charge, and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Hakone Museum of Art - 0.5 km / 0.3 mi
Hakone Gora Park - 0.5 km / 0.3 mi
Hakone Open Air Museum - 1.8 km / 1.1 mi
Sengokuhara Onsen - 1.9 km / 1.2 mi
Ōwakudani - 2 km / 1.3 mi
Hakone Kowakien Yunessun - 2.4 km / 1.5 mi
Miyagino Hayakawa Breakwater Cherry Blossoms - 2.4 km / 1.5 mi
Okada Museum of Art - 2.5 km / 1.5 mi
Chisuji Falls - 3 km / 1.9 mi
Pola Museum of Art - 3.4 km / 2.1 mi
Hakone Ropeway - 3.8 km / 2.3 mi
Hakone Venetian Glass Museum - 5.2 km / 3.2 mi
Lalique Museum Hakone - 5.6 km / 3.5 mi
Hakone Village Samurai Museum - 6 km / 3.7 mi
Daihakone Country Club - 6.3 km / 3.9 mi
The nearest airports are:
Haneda Airport (HND) - 100.3 km / 62.3 mi
Narita Intl. Airport (NRT) - 166.9 km / 103.7 mi

• The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
• Guests with tattoos are not able to use the onsite public bathing facilities.

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.