Name: Pachamaya Suites, Wellness Spa, Retreats
Address: Av Uxmal Lote 19, Cancun, 77500, MX
Telephone: +61 3 8827 0770
Price range: $$
Rating: 4.6

Cancun QROO

Check in 2:00 PM

Check out 12:00 PM

Discover a paradise for pets and their owners at Pachamaya Suites, Wellness Spa, Retreats, where four-legged travelers are treated like VIP guests, within a 5-minute drive of Plaza Las Americas and Puerto Cancun Marina Town Center. This golf hotel is 30 minutes drive to La Isla Shopping Mall and 6 minutes drive to Ultramar Ferry Puerto Juárez.

Make yourself at home in one of the 14 individually decorated guestrooms. Bathrooms with showers are provided. Conveniences include complimentary bottled water and in-room massages, and housekeeping is provided on request.

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Property Details

Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Guests can get around on the shuttle (surcharge), which operates within 100 kilometers.

Golf cart
Proposal/romance packages available
Game viewing nearby
Optional golf privileges
Eco-friendly cleaning products used
Outdoor furniture
Coworking spaces
Swimming nearby
Sailing nearby
Free WiFi
Scuba diving nearby
Bicycle parking available
Number of bars/lounges - 1
Casino shuttle (surcharge)
Number of outdoor pools - 1
Wheelchair accessible parking
Tours/ticket assistance
Shopping center shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Cruise terminal shuttle (surcharge)
Comprehensive food waste policy
At least 80% of all lighting comes from LEDs
Eco-friendly cleaning products provided
Accessible airport shuttle
Recycling
Vegan menu options available
No accessible shuttle
Vegetarian menu options available
Wheelchair-accessible on-site restaurant
Reusable coffee/tea filters
Accessible train station shuttle
Accessible bus station shuttle
Multilingual staff
Personal motor watercraft nearby
Number of accessible parking spaces - 5
Secured bicycle storage
Breakfast available (surcharge)
Marina nearby
Evening entertainment
Theme park shuttle (surcharge)
Fitness facilities
Locally-sourced food on site (80% or more)
Games
Books
Showcase for local artists
Locally-owned & organized tours & activities
Fully fenced
Wheelchair-accessible pool
Train station drop-off (surcharge)
Wheelchair-accessible public washroom
Garden
Stair-free path to entrance
Wedding services
Beach towels
Boat tours nearby
Art gallery on site
Golf caddy
Clubhouse
Private picnics
Water dispenser use by guests actively encouraged
Designer stores on site
Luggage storage
Front desk (limited hours)
Housekeeping on request
Terrace
Pilates classes on site
Concierge services
Gift shops or newsstand
Shopping on site
Train station pickup (surcharge)
Comprehensive recycling policy
Vegetarian breakfast available
Ziplining nearby
No single-use plastic straws
No single-use plastic soda bottles
No single-use plastic stirrers
Reusable cups only
Reusable tableware only
Biodegradable/compostable straws
No single-use plastic water bottles
Shared refrigerator
Airport transportation - pickup (surcharge)
Fitness classes on site
Parasailing nearby
Water dispenser
Ecotours nearby
Coffee/tea in common areas
Motor boating nearby
Uncovered parking
Wheelchair accessible (may have limitations)
Casino nearby
Fishing nearby
Food and water bowls
Health or beauty spa nearby
Change of bed sheets (on request)
Windsurfing nearby
Spa treatment room(s)
Health club
Change of towels (on request)
Yoga classes/instruction on site
Area shuttle (surcharge)
Beach shuttle (surcharge)
Cave exploring/spelunking nearby
Bus station shuttle (surcharge)
Number of restaurants - 1
Spa services on site
Smoke-free property
Safe-deposit box at front desk
Snorkeling nearby
Snack bar/deli
Hiking/biking trails nearby
Free self parking
Kayaking nearby
Pool sun loungers

Check-in

Check-in is from 2:00 PM until 10:00 PM. Guests must be at least 21 to check-in.

This property offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation.The front desk is open daily from 7:00 AM - 10:00 PM. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

Other details

You can enjoy a meal at Chamana serving the guests of Pachamaya Suites, Wellness Spa, Retreats, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 8:00 AM to 1:00 PM for a fee.

Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk. For a surcharge, guests may use a shuttle from the airport to the hotel (available 24 hours) and a cruise ship terminal shuttle.

Distances are displayed to the nearest 0.1 mile and kilometer.
Benito Juarez Municipal Building - 0.4 km / 0.3 mi
PlayCity Casino - 0.7 km / 0.4 mi
Mercado Ki Huic - 0.8 km / 0.5 mi
Las Palapas Park - 0.8 km / 0.5 mi
Mercado 23 - 0.9 km / 0.6 mi
Ceviche Square - 1.1 km / 0.7 mi
Puerto Cancun Golf Course - 1.1 km / 0.7 mi
Séptimo Día Adventist Church - 1.4 km / 0.9 mi
Chopo Medical Laboratory - 1.5 km / 0.9 mi
Puerto Cancun Marina Town Center - 1.5 km / 0.9 mi
Plaza 28 - 1.7 km / 1 mi
Plaza Las Americas - 2.1 km / 1.3 mi
Cancun Cultural House - 2.1 km / 1.3 mi
Royal Yak Casino and Sports Book - 2.5 km / 1.6 mi
Beto Avila Baseball Stadium - 2.6 km / 1.6 mi
The nearest airports are:
Cancun Intl. Airport (CUN) - 18.3 km / 11.3 mi
Tulum Intl. Airport (TQO) - 171.5 km / 106.6 mi

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Alcohol is not served at this property.
A car is not required for transportation to and from this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Cash deposit: MXN 500 per accommodation, per stay

We have included all charges provided to us by the property.

Other charges

Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person
Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 10)
Pet deposit: MXN 500 per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Av Uxmal, Cancun, QROO 77500, Mexico

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