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Nairobi Serena Hotel

Nairobi Serena Hotel

Nairobi
Check in 12:00 PM
Check out 10:00 AM
Begin your wellness journey at Nairobi Serena Hotel, a 8-minute walk from Uhuru Park and 11 minutes by foot from University of Nairobi. This family-friendly hotel is 4 minutes drive to Nairobi Hospital and 7 minutes drive to The Aga Khan University Hospital.

Make yourself at home in one of the 199 individually furnished guestrooms, featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature separate bathtubs and showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

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Property Details

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a sauna, and a fitness center. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).

  • Dry cleaning/laundry service
  • Gift shops or newsstand
  • Shopping on site
  • Wheelchair accessible (may have limitations)
  • Banquet hall
  • Babysitting or childcare (surcharge)
  • Express check-in
  • Number of meeting rooms - 8
  • Conference space size (meters) - 450
  • Free WiFi
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Designated smoking areas
  • Spa treatment room(s)
  • Number of outdoor pools - 1
  • Number of swim-up bars - 1
  • Garden
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Full-service spa
  • Miniature golf on site
  • Airport transportation (surcharge)
  • Golf caddy
  • Luggage storage
  • Express check-out
  • Porter/bellhop
  • Business center
  • 24-hour front desk
  • Breakfast available (surcharge)
  • Playground on site
  • Number of restaurants - 1
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Number of coffee shops/cafes - 1
  • Snack bar/deli
  • Sauna
  • Children's pool
  • Laundry facilities
  • Steam room
  • Free self parking
  • Elevator
  • Conference space
  • Fitness facilities
  • Terrace
  • Hair salon
  • Conference space size (feet) - 4844
  • Concierge services

Check-in

Check-in is from 12:00 PM until midnight.

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival at the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards; cash is not accepted
  • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Stop by Cafe Magreb Restaurant for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.

Featured amenities include a business center, express check-in, and express check-out. Planning an event in Nairobi? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Central Park - 0.1 km / 0.1 mi
Nairobi Gallery - 0.5 km / 0.3 mi
Uhuru Park - 0.7 km / 0.4 mi
Teleposta Towers - 0.7 km / 0.4 mi
University of Nairobi - 0.9 km / 0.6 mi
City Market - 1 km / 0.6 mi
Kenyatta Mausoleum - 1 km / 0.6 mi
City Hall - 1.1 km / 0.7 mi
Parliament Building - 1.1 km / 0.7 mi
National Assembly Building - 1.2 km / 0.7 mi
Jeevanjee Gardens - 1.2 km / 0.7 mi
City Square - 1.3 km / 0.8 mi
Kenyatta International Convention Centre - 1.3 km / 0.8 mi
Nairobi Railway Museum - 1.3 km / 0.8 mi
Tom Mboya Statue - 1.4 km / 0.9 mi
The nearest airports are:
Nairobi (WIL-Wilson) - 5 km / 3.1 mi
Jomo Kenyatta Intl. Airport (NBO) - 17 km / 10.5 mi
The preferred airport for Nairobi Serena Hotel is Jomo Kenyatta Intl. Airport (NBO).

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in is available.

Hotel policies

General

  • Professional property host/manager
  • Contactless check-in is available
  • Essential workers only - NO

Pets

  • Pets not allowed

Other charges

  • Fee for buffet breakfast: approximately KES 3547 per person
  • Airport shuttle fee: KES 4000 per person (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 100.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Kenyatta Avenue / Processional Way, Nairobi, , Kenya
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Free WiFi
Free self parking
Number of restaurants - 1
Children's pool
Number of swim-up bars - 1