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1800 244 400 INTL. +61 3 8827 0770
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Grand Hotel Zermatterhof

Grand Hotel Zermatterhof

Zermatt VS
Check in 3:00 PM
Check out 12:00 PM
This hotel has renovations that may affect your stay read more

Renovations

This property is closed from April 13 2025 to June 12 2025 (dates subject to change). The property is closed between September 23 and December 7.

Step into a world of family fun and comfort at Grand Hotel Zermatterhof, where every moment is designed to delight both kids and parents, steps from Matterhorn Museum and Mountaineers Cemetery. This family-friendly hotel is within the vicinity of Matterhorn.

Make yourself at home in one of the 69 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

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Property Details

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).

  • Dry cleaning/laundry service
  • Babysitting or childcare (surcharge)
  • Number of meeting rooms - 4
  • Conference space size (meters) - 37
  • Free WiFi
  • Number of bars/lounges - 2
  • Downhill skiing nearby
  • Number of hot tubs - 1
  • Designated smoking areas
  • Ski storage
  • Number of indoor pools - 1
  • Bicycle rentals nearby
  • Snowboarding nearby
  • Tours/ticket assistance
  • Sledding nearby
  • Fireplace in lobby
  • Free buffet breakfast
  • Airport transportation (surcharge)
  • Free breakfast
  • Ski equipment rental shops nearby
  • Multilingual staff
  • Ski lessons available nearby
  • Daily
  • Laundry facilities
  • Elevator
  • Fitness facilities
  • Bicycle rentals on site
  • Snowshoeing nearby
  • Mountain biking nearby
  • Banquet hall
  • Free train station drop-off
  • Spa treatment room(s)
  • Arcade/game room
  • Well-lit path to entrance
  • Garden
  • Free newspapers in lobby
  • Wedding services
  • Full-service spa
  • Ski passes available
  • Area shuttle (surcharge)
  • Rock climbing nearby
  • Wheelchair accessible – no
  • Luggage storage
  • Business center
  • 24-hour front desk
  • Number of restaurants - 3
  • Free train station pickup
  • Library
  • Spa services on site
  • Golfing nearby
  • Safe-deposit box at front desk
  • Snack bar/deli
  • Sauna
  • Hiking/biking trails nearby
  • Steam room
  • Conference space
  • Terrace
  • Computer station
  • Pool sun loungers
  • ATM/banking
  • Conference space size (feet) - 398
  • Concierge services

Check-in

Check-in is from 3:00 PM until midnight. Guests must be at least 18 to check-in.

This property offers transfers from the train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Zermatt is in a car-free zone and can be reached only by train.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts major credit cards and cash
  • Safety features at this property include a fire extinguisher
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Other details

Enjoy Regional cuisine at Gourmet Prato Borni, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Zermatt? This hotel has 398 square feet (37 square meters) of space consisting of conference space and 4 meeting rooms. A train station pick-up service is provided at no charge.

Distances are displayed to the nearest 0.1 mile and kilometer.
Zermatt-Matterhorn Ski Paradise - 0.1 km / 0.1 mi
Zermatt - Furi - 0.1 km / 0.1 mi
Furi Ski Area - 0.1 km / 0.1 mi
Furi - Riffelberg - 0.1 km / 0.1 mi
Matterhorn Museum - 0.1 km / 0.1 mi
St. Mauritius Church - 0.1 km / 0.1 mi
Mountaineers Cemetery - 0.1 km / 0.1 mi
Zermatt Visitor Center - 0.5 km / 0.3 mi
Tour Monte Rosa - 0.5 km / 0.3 mi
Zermatt–Sunnegga Funicular - 0.6 km / 0.4 mi
Zermatt-Furi Gondola - 0.7 km / 0.5 mi
Forest Fun Park - 1 km / 0.6 mi
Sunnegga Ski Resort - 2.3 km / 1.4 mi
Cervino - Sci Estivo - 2.4 km / 1.5 mi
Riffelberg - Gifthittli - 2.4 km / 1.5 mi
The nearest airports are:
Sion (SIR) - 80.7 km / 50.1 mi
Zurich Airport (ZRH) - 263.3 km / 163.6 mi
The preferred airport for Grand Hotel Zermatterhof is Zurich Airport (ZRH).

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 8 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Hotel policies

General

  • Professional property host/manager
  • No cribs (infant beds) available
  • Essential workers only - NO

Pets

  • Service animals not allowed
  • Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.

Other charges

  • Pet fee: CHF 35 per pet, per day
  • Rollaway bed fee: CHF 200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Location

Bahnhofstrasse 55, Zermatt, VS 3920, Switzerland
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Free WiFi
Free breakfast
Number of restaurants - 3
Number of indoor pools - 1
Number of bars/lounges - 2