The Frailejon House

Check-in

Check-in is from 12:30 PM until 7:00 PM. Guests must be at least 18 to check-in.

The front desk is open daily from 1:00 PM - 7:00 PM. If you are planning to arrive after 1:00 PM please contact the property in advance using the information on the booking confirmation. The front desk is staffed during limited hours. If driving, please contact this property in advance for more information (e.g., directions). The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival.

• Extra-person charges may apply and vary depending on property policy
• Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
• Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
• The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
• This property accepts credit cards, debit cards, mobile payments, and cash
• This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Other details

Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 8:30 AM to 10:00 AM for a fee.

Featured amenities include coffee/tea in a common area and lockers. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.

Distances are displayed to the nearest 0.1 mile and kilometer.
Monserrate Hills - 2.2 km / 1.4 mi
Andino Shopping Center - 6.7 km / 4.2 mi
El Retiro Shopping Centre - 7 km / 4.4 mi
Gimnasio Moderno - 7.1 km / 4.4 mi
Atlantis Plaza Shopping Mall - 7.1 km / 4.4 mi
Del Chico Park - 7.2 km / 4.5 mi
Colombia Stock Exchange - 7.5 km / 4.6 mi
Avenida Chile Shopping Center - 7.6 km / 4.7 mi
Clínica del Country - 7.6 km / 4.7 mi
Consulate General of Spain - 7.7 km / 4.8 mi
Virrey Park - 7.7 km / 4.8 mi
Embassy of France - 7.7 km / 4.8 mi
93 Park - 7.7 km / 4.8 mi
Embassy of Spain - 7.8 km / 4.8 mi
Unilago Shopping Centre - 7.8 km / 4.9 mi
The nearest major airport is El Dorado Intl. Airport (BOG) - 26.6 km / 16.5 mi

• If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Hotel policies

General

• Private host property
• No elevators

Pets

• Only dogs are allowed
• Service animals not allowed
• Pets allowed

Resort fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

• You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.